Virginia Mason Hospital and Seattle Medical Center

My father was here for four days and sadly passed away here. The staff in critical care and in comfort care were so wonderful. My father said they were saints!nThank you for taking such good care of him, for being so caring and sweet. You went out of your way to make sure he was not in pain and was comfortable. You truly are essential!!

Very organized, greeted by staff at entrance for labs, questioned for Covid-19, given direct directions helped quickly, in and out. Was dragging going into hospital but was very organized, clean and thorough truly appreciate the hard working medical essential workers. Thank you

Be aware of what seeking care at Virginia Mason will do for your finances. I learned that Virginia Mason had sent me to collections for visits in years past that I was not present for or ones that I never even knew about while living in a separate state. Upon calling them they did nothing to rectify the situation even when I offered to pay for these small amounts just to get them removed. While many of the physicians may be outstanding, do not trust what can ruin your finances as a result. Merchant’s Credit is the firm they outsource to. I implore you to google this organization and look at their tactics, many of which are discriminatory in nature and further ask yourself why Virginia Mason partners with them when they claim to be focused on the care and well-being of the patient. There are a lot of options regionally for amazing care in Seattle and western Washington and going forward our family will NOT seek any care at Virginia Mason even if it means traveling out of state. This is not ethical or right in any capacity and feels like that of unreal insanity. To think that at one point several years ago I actually recommended Virginia Mason for my father seeking treatment for cancer but never again. I can no longer say that they follow their mission and seek to improve one's sense of well-being and which prevent illness when they are creating illness on the back-end. Greed exists and it’s sad to see the lengths they are willing to go to for $40.00 that was billed inappropriately.

I’ve been seeing Doctor Lily Chang for my sleeve gastroectomy and it’s been an amazing experience. Staff is friendly and helpful. They really made sure all my concerns were settled and all my questions were answered!

Steven Stainer