Bob Morris Opticians

I wanted a new pair of glasses that were unique and colorful and I hit the jackpot! Bob and Gail were wonderful to work with and I appreciated their honest opinions to help narrow down my choice! This shop is the epitome of shop local! I will be back! Thank you!

My daughter began wearing glasses at about four years old. Bob and Gail were recommended by her eye specialist to help us help us get balanced glasses despite a unique prescription (high degree of nearsightedness in one eye, no prescription in the other eye) on a tiny little face. Bob wasn't convinced that his first grinding was as good as he could get, so he went to the trouble to redo her lens at no cost to us. Honestly, we never would have known the difference given her age and the fact that the first lens was usable, but not perfect. This is not the place I would take my child for a run of the mill +1.5 prescription, but for specialty glasses, a perfect fit, and great customer service, you can't beat them.

Bob Morris Opticians Was highly recommended by my therapist, they were courteous, & a quick turnaround. The downside and reason for low score is the price was astronomical $1400 and did not work well. I reported problems to therapist who will be careful referring this optician and was shocked at the cost herself. They would not take any part of the glasses or refund back any of the costs for unusable glasses. My optical insurance which is usually a good plan for glasses did not cover but $81 of the $1400 (barely covering the tax). I was the only person in the store both times I went. Now I know why they didn't have much business. I have later gone to another optician to get glasses and paid $400 for glasses that do work well. Furthermore, I don't question the kindness,ncourtesy and knowledge of Bob & Gail. It's their costs and they do not work with you on problems or customer service after your purchase. Read carefully all the reviews... The positive is all about the kindness and knowledge (nothing about price). The negative is all about the price and lack of helping with problems afterwards.

I found this place by accident and I’m so glad I did. It was a pleasure to meet and speak with Bob and Gail. They are extremely welcoming, patient, and very knowledgeable in their field. They treat your eyes as if they are their own. I recommend this place over any Opticians in Raleigh.

I worked as an optician before a career change and I will not go anywhere besides to Bob and Gail. Part of my job was also being a secret shopper. I went to all of the area optical shops including the big chain stores like Walmart and listened to their opticians sell me my prescription. Let me just say that it was appalling the misinformation and the errors made at a lot of the shops.nBob and Gail are by far the most knowledgeable shop out here and take the time to make sure you get what is right for your prescription. They have quality frames that aren't discontinued and truly care about getting you what works best for your prescription and not just trying to make a sale. Yes there are cheaper shops out there, but you get what you pay for and I consider my eyes a pretty important part of myself and worth not cutting corners.