Map
Detailed Information
- Place Types Store
- Address Town Center, 15431 Emerald Way, Bowie, MD 20716, USA
- Coordinate 38.944097,-76.736263
- Website https://locations.visionworks.com/ll/US/MD/Bowie/15431-Emerald-
- Rating 2.9
- Compound Code W7V7+JF Bowie, MD, USA
Openning hours
- Monday 9:00 AM – 7:00 PM
- Tuesday 9:00 AM – 7:00 PM
- Wednesday 9:00 AM – 7:00 PM
- Thursday 9:00 AM – 7:00 PM
- Friday 9:00 AM – 7:00 PM
- Saturday 9:00 AM – 7:00 PM
- Sunday Closed
Reviews
Their Covid precautions put me at ease as soon as I entered. The young man that checked me in was very polite and professional . Dr. Roma was very thorough and took plenty of time to answer my questions and concerns about progressive lenses. Flo was the best to help find the perfect frames. She was not going to let me settle on a less than perfect pair. I never felt rushed. This is my new place to go from here on out!
Worst location to go. You don't get what you pay for and when you come back they don't help or care at all. When you see a place with bad reviews, don't go there.
Whew! The customer service here is horrible! I was trying to let the older lady know that my lens kept popping out but she was dismissive in what I was telling her and saying they seem fine. It's dangerous to have my glasses lens fall out while driving but she didnt seem to care. Her overall attitude ticked me off and will be the last time I get my glasses at visionworks.
Worst service I've received anywhere. GO TO A DIFFERENT LOCATION! They are incredibly unprofessional here. They we're running late and who I assume the manager was was helping me out. I was amazed at how rudely he acted. The other employees were kind and professional although incorrect regarding important information they'd given me, such as the costs of the exam. No problem with the insurance, they just didn't mention the additional cost of the getting contacts for the first time, despite me specifically asking.
The Doctor was very pleasant and the young lady that assisted me with my purchase BUT the older lady miss Michelle was extremely rude very short with me and she decided to talk very horrible about a customer that had just left in front of other customers.....nTruly unprofessional!!
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