Map
Detailed Information
- Place Types Bank
- Address 2740 Nuckolls Rd, Cumming, GA 30041, USA
- Coordinate 34.1741376,-84.1260942
- Website https://banks.amerisbank.com/ga/cumming/343/
- Rating 3.7
- Compound Code 5VFF+MH Cumming, GA, USA
Openning hours
- Monday 9:00 AM – 4:00 PM
- Tuesday 9:00 AM – 4:00 PM
- Wednesday 9:00 AM – 4:00 PM
- Thursday 9:00 AM – 4:00 PM
- Friday 9:00 AM – 5:00 PM
- Saturday 9:00 AM – 12:00 PM
- Sunday Closed
Photos
Reviews
When it was Fidelity this was a great branch of a great bank. Not anymore. Hours are too short anything other than local businesses. They used to let the drive thru stay open a little later than the lobby but not anymore. They used to stay open later on Fridays, but not anymore. Customer service used to be courteous, but not anymore. They don't allow access to safe deposit boxes on weekends. And since COVID they've become flatly rude. Their convoluted centralized customer service by phone is only adept at incompetence and discourtesy The only reason I still bank here is because I'm stuck with some joint accounts. Strongly advise you consider Regions.
Wish it was still Hamilton State where they actually cared really saw a big switch for whatever reason once it switched over. Crazy saving account fees as well! Be aware of the small print it will get you like it got me. Closed accounts immediately.
Well, so far these people have been outstanding on helping me get a VA loan. Alexia was the ONLY one to tell me why I was declined from other VA lenders and is helping me with the process. Their insight into and willingness to help is what sticks with you. Keep up the good work.
I have my mortgage and two business accounts here. The merger with ameris bank has been terrible for mortgage services. I can't get The bank to return my calls. They're charging me overdraft fees on an account with plenty of money in it. The old branch manager was helpful and caring. Would step in when a line was forming. The new branch manager is lazy and rude. I will be closing both accounts and not going with them for my next mortgage.
The entire staff at this location should be given the opportunity to train some of the Fidelity Bank staffers. They are experienced in all and every thing that’s needed to make a banking experience a top notch customer service. Tanya & Desi , Pam and Jennifer are a great team. My family loves them :) Three cheers for this team!!!!
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