Map
Detailed Information
- Place Types Hospital
- Address 2706 Ogden Rd, Roanoke, VA 24018, USA
- Coordinate 37.2270499,-79.9804116
- Website https://lewisgale.com/locations/lewisgale-cave-spring-er/?utm_c
- Rating 3.8
- Compound Code 62G9+RR Roanoke, Virginia, Unit
Openning hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
Photos
Reviews
If I could possibly give a negative rating I definitely would. The doctors at this facility are polite and helpful. Nursing staff is an entirely different story. I was in severe pain and treated like a drug addict. Little did they know that I never take pain medication so their assumptions were incorrect. When I crawled to the Nurse’s station begging for help they were busy chatting and sitting around. When I asked for help the response I was given was, “what exactly do you need help with”? It was obvious what I needed help. Then this same nurse brings a tech with her and blocks me in the exam room telling me I am uncooperative and if I want to cooperate and let her draw my blood then I could have pain medication. Then tried to tell me I wasn’t allowed to leave. I proceeded to crawl out of the facility and call an ambulance and go to another facility. I would not take anyone I care about to this facility and, in my opinion, it is NOT an ER.
I took my elderly mother there to get stitches after a fall and the staff there is wonderful! I would definitely recommend this place as opposed to the ER at the hospital. The Dr that saw my mother was wonderful and the staff was very nice.
I was able to get in quickly, no waiting at all. The Dr and nurses were very nice and took care of my problem. The center was very clean and spacious. Thank you for your service . Frances Arthur
I was seen almost immediately by a nurse and taken to a room where I waited a short time for a physician. He asked numerous questions and then examined me, ordered a chest x-ray, and came back to discuss its result. The whole visit was thorough, professional, informative, helpful, and reassuring...this applies both to the information I gained as well as to the personal demeanor of each person I encountered. I had not used Lewis Gale's ER services before, but I will certainly go to them in the future if I should have the need.
Friendly & knowledgeable staff. Everyone made me feel like they were genuinely interested in my health and providing quality care. Would definitely recommend and visit again if needed.
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