Bank of America (with Drive-thru ATM)

This branch makes me want to close my account. They are so slow and don't really seem to care if they hold people up. A simple withdrawal took almost 30 minutes, with no one in line! They treated me like I was there to rob the place. Try to avoid going into this place if at all possible.

The negative reviews are pretty weird because every time I've been there everyone there is nice and in all ways it seems like a normal bank...

Horrible costumer servise,nSelena seems to treat people nicer if you come well dress and not give you the same treatment if you come dressed as a construction worker!nSadddd!

This is the worst branch I have ever been to. There can be 5 people in line and there is only one teller. They never call in another person to speed up the service. Most frustrating is the fact they they never answer the phone. I have been trying for the last 3 days to reach them and it is impossible.

This bank is the worst branch ever. The manager is an arrogant, power crazy disrespectful person who actually said I was acting the way I was because I was old. The customer service.....there is none. Even the employees talk about the massive amount of turnover. Run from this branch. The tellers are in the back with no outside view, just a wall a few feet in front of them, they openly complain to customers. Even the design is a pow camp for employees. This branch is a joke at all the other Mercer Island banks. They all speak of the stories they get from people leaving B of A...... and coming to them. RUN FROM THIS HORRIBLE PLACE.