Fifth Third Bank & ATM

Wish I could give 0 stars. By far the worst bank. In 2001, lost my wallet, went into bexley branch and advised them to cancel the card. They ordered a replacement and never cancelled the original. How is that even possible? Nonetheless, someone ran up over $300 in charges on my account before the replacement arrived. I went back into the branch and spoke to the exact same rep about the charges and inquired about why my card had not been cancelled. She said they would have to research and address it. Took over 10 days to resolve their error. In 2004, bought a house using 5th 3rd. Worst mistake ever. They consistently increased insurance coverage requirements. Forced insurance. Raised premiums. When i obtained insurance through my own agent, they contacted the agency to cancel the insurance and forced it again raising premiums. When i contacted them about it, they said coverage requirements changed and would not work with me to resolve or lower payments. Fast forward to this year, they sent someone out to the house for so called landscaping and added $2000 in landscaping fees for trimming my neighbors tree that is in their fence line and they threw the rotted limbs in my yard and left them there. All in all, they inflated my mortgage balance by an additional $8000 in 2 years by padding the fees. I contacted them regarding this and have yet to hear back from brian grant in the office of the president. I have contacted attorneys regarding this and other issues and have compiled various call recordings, photos, mail correspondence and emails for these unresolved issues.nnSnippet of emails:nnYou assessed $2000 in landscaping fees for this? This is not landscaping. You inflated the payoff amount. This is among reasons for my complaint to State of Ohio, Attorney General's Office, BBB, and Federal Reserve Bank's complaint department.nnThis is what i just sent them.nnShow quoted textnnPlease see additional attachments. I was charged $2000 for landscaping fees. Nothing was removed from the property. The rotten wood from my neighbors trees was placed in my yard and left there. The amount i owe on mortgage was increased by nearly $3000 total in miscellaneous fees in 30 days time.

Fifth third has froze my account several times for reason they consider suspicious activity when really it was me moving money around to Barrow when then got ruff. The froze my account on a Friday night In the process of renting a uahaul and just completely screwed up our hole plan of moving with delays and people leaving us cause we could get the truck to load so everyone went home as we were stuck doing it all alone

A few too many people seem to be having problems with the ATM machine reading the checks and having to take them inside.

The people who work here do not seem knowledgeable at all and they make up their own rules that no other fifth third bank has. Would never recommend or do business with them after the discrimination I received today from Breionna

Give up. You're leadership doesn't care about customers.