Delmont Medical Care

Excellent doctors and the service was great! waiting time not so bad

I am a new patient & so far I am not impressed the first time I called to make an appointment the receptionist I spoke with spoke as if she had marbles in her mouth and she had the nerve to hiss & sigh when I needed to constantly ask her to repeat herself because I could not understand her, she then proceeded to get me off the phone without scheduling an appointment for me.n2 1/2 weeks later they left me a message to make an appointment & when I called and spoke with another young lady I expressed to her that i have a very bad cold & the Rockville Centre location was more convenient for me to travel to & she proceeded to book my appointment for 11am, I repeatedly confirmed with her at the Rockville Centre location and she said yes at the Rockville Centre location. Well I arrived at 10:30 am for my appointment and walked from one end of the hospital to the other asking for directions to the clinic only to be told that they are not located in the hospital any longer! ud83dude31 I proceeded to call Delmont thinking ok they’re not in the hospital anymore maybe they’re at another close location in Rockville Centre only to find out when I spoke to Hector (who had the nerve to be very short & un-empathic with me because I’m a little upset over this) he told me my appointment was scheduled for their Far Rockaway location (again ud83dude31ud83dude31) the young lady confirmed the Rockville Centre location with me 2X & never informed me that they no longer reside in Rockville Centre not to mention their website still list this location, their operating hours & phone # as active in real time.nIf this is any example of the type of care I can expect to receive at Delmont I am going to start looking for a new medical care provider immediately, 1st, 2nd & 3rd impressions means a lot and so far my 3 experiences have been discouraging. At this point I guess I’ll buy some over the counter medication and cure myself!nI wish I could give them 0 stars

First I live in Queens about 10 miles away from Delmont Medical Care in Rockville Centre. I have other options of medical locations that I can choose from and go to that are closer. I have gone 4 times to this location and I really enjoy and look forward to going to my appointments. Lol as much as anyone could possibly really want to go to the doctors but I am always comfortable and feel good when there. The staff is well mannered and respectful and funny and attentive to your individual needs. Starting with but not in any specific order Cindy, Wendy, Susana, Alexandra, Ani, Maira, Nathaly. Thank You to all hopefully I did not forget anyone and if I did I apologize not my intention. Great team, great attitude and keep up the good work. The inconvenience of going so far is well worth it.