Bank of America (with Drive-thru ATM)

Trying to find a new bank to set up an account. Went to different ones in the area and was able to gather all of the information from them without any issues. Stopped at BoA and unless you give them your license or social security they will not serve you. Waited over 10 minutes in that dark building and I couldn't stand it any more. Perhaps other branches are more respectful, but customer service is not on this banks priority.

Tried Refinancing my car, They denied me when I found out the Loan from Wells Fargo was upsidedown 1 yr later. When I asked for the reason, I had to call in twice to find out why. Wells Fargo and BOA have both been shown to be racially in balanced in practice. I now see why. By time you are aware of what they are doing with interest rates, it's to late “RACE: Are We So Different?” exhibit at the Rochester Museum & Science Center.

Very nice people but slow service

Friendly employees. Bank of America as whole does nothing to actually help me. Money was extorted from me and they said oh well sorry. They will be losing me as a customer. I got my mortgage last month from another bank because they didn't have the correct info were not willing to listen and the other bank gave me a MUCH better rate. Not very flexible with their hours. #canandaiguanationalbank

Zero star