Comprehensive Health Care Center

Bad experience..today was my first visit to the clinic for regular check up, did my check in immediately after I arrived however i had to wait for 2 hours till I started asking why i am too late behind, they took the vitals and after 20 mins I decided that’s too much and canceled the appointment.nPrivate practice should do way better than that!

Wait until a Friday to say I can’t bring my third child to her physical. Manager was so unprofessional and receptionist are always rude. Been here since my daughter was born ( 11 years ago) and it Montefiore keep getting worst.

I have never been a patient here, but I know that many patients here cherish their doctors and recognize how hard they work on their behalf. As a clinic designed to care for vulnerable and disadvantaged people, care can be difficult to provide on a limited budget. But people really do love this clinic!

All od my experiences have been really good here at MonteFiore. My PCP is also here, and she's also great to work with.

I have been going here for a few years and I hate it the only reason I stay is because I love my doctor and it is so hard to find a good doctor. Dr. Cunningham is great and if this review was just about her I would give it 5+ stars,the clinic on the other hand is HORRIBLE!!!! I have been trying to get someone on the phone all day just to ask if my prescription's are there for pick up and they would not pick up the phone and the only time they did the lady made sure I could not get a word out before she put me on hold of over 30 min before I was hung up on,this happens all the time. If you have to call you would have to take a whole day just to try and hope you get someone on the phone, this was my only day off work this week and I spent it on the phone try to call this place, your better off wasting gas to go down there to ask a question rather than call.nnNow when I have an appointment it is just as bad, no matter what time your appointment is even if you are early or late you will be there for 4+ hours, you should not have to spend the same amount of time in a clinic that you would spend in a emergence room. They over book the doctors so no matter how much your doctor wants to get people in and out they can't. The place is so unprofessional it unbelievable, its so loud you can barely hear your name being called the staff is cold and don't even care if you have been sitting there for hours sick and haven't even see a nurse yet they just want you to leave them alone. The clinic does not care about the quality of there place or customer service all they care about is getting as many patients as possible so they can get as much money as possible. They won't hire more staff to help handle the work load and the staff that they do have hate it there themselves. Like I said before Dr. Cunningham is a very great doctor and for that reason and that reason only I have still come here but the day she leaves is the day I leave right with her. She is to good of a doctor to be there and I hope she does leave and find a place where she doesn't have to deal with such chaos.