Worldwide Diesel

Buyers beware‼ufe0f‼ufe0f‼ufe0f‼ufe0f‼ufe0f‼ufe0f‼ufe0f‼ufe0f‼ufe0f‼ufe0f‼ufe0fnnI bought a motor from Worldwide Diesel in October 2020 and the motor was sent in horrible condition, so please don’t be fooled by the pictures of the engine. Once installed my mechanic found the head gasket was blown. I contacted Worldwide to let them know the problem and they did send the part and I had to pay for for labor after paying labor for the install of the motor. Week after week after everything was assembled the motor is still building up too much pressure and blowing coolant out of the overflow tank and I got a second opinion and found out that the block is bad and the liners in the block aren’t set correctly. My hands are tied at this point and cannot throw anymore money into this investment. Kathleen said that my warranty was fulfilled when they sent the head gasket kit, so I’m stuck at this point. I read a lot of reviews like you guys are doing and they have mixed reviews bad and good and I took a chance with them because you can’t please everyone. But once they have your money you are on your own so, I would advised anyone to stay away from this place if you want a good running engine. Worldwide diesel you did everything to get my business and leave me hanging like this.nnTake a look at 3 reviews in the past three months and they are having the same problem I am having.

We have priced and purchase parts and have always had good luck with equipment. The service has always been great Thank You

I had a software problem with the Cummins interface.nI called them and they had the problem fixed InI was impressed with the very quick responsenKeep up the good work

Severely disappointed. They advertise excellent customer service and industry leading warranty... not so much.nBought a $15k motor that was supposedly gone through, new seals, tested, etc. When we got it, it was a pile of junk. Didn’t even have gaskets. Needed a new turbo, injection pump, o-rings. Thousands of dollars away from “turn key”.nThen, after installation, it threw a rod within 1,000 miles.nContacted immediately about warranty, etc with basically no response. Made excuses, avoided any responsibility. Now I’ve got a $15k piece of junk.nnI’d warn anyone from buying a motor from Wordwide diesel.

I can not even give this company 1 star as their $12,000 engine, that had supposedly been run, failed within 1 week of installation. They did not care that they had sold us a bad engine and offered no help and their customer service after this incident was absolutely disgusting and non existent. Struggled to get a reply from anyone and we were just bounced around. They even deducted money from the core exchange I would steer clear of this company even if they were the last company on the planet. WORLDWIDE?????? definitely not.nnIn answer to the Owners response. We were never contacted by the owner and the issue was pushed off by the sales person as no one wanted to take responsibility for anything. We had to chase everyone who was dealing with this even the with regard to our core refund. We told them that the pistons had disintegrated and all we were told was that only the crank or block were under warranty even though the crank is connected to the pistons. The engine, although it ran, only ran for 500 miles. You would hope that when you spend $12K on an engine it would last you more than 500 miles and that you would get some help from the sellers. We couldn't afford for our truck to me down while Worldwide Diesel took their time figuring out what was wrong and what they wanted to do about it, if anything. As I said at NO POINT did the owner try to contact us via email or phone, in fact every time we called it went to voicemail and we had no return call. So I would never give this company even 1 star.