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U.S. Bank Branch

1586 N Rand Rd, Palatine, IL 60074, USA
Map
Detailed Information
Openning hours
  • Monday 9:00 AM – 5:00 PM
  • Tuesday 9:00 AM – 5:00 PM
  • Wednesday 9:00 AM – 5:00 PM
  • Thursday 9:00 AM – 5:00 PM
  • Friday 9:00 AM – 5:00 PM
  • Saturday 9:00 AM – 1:00 PM
  • Sunday Closed
Photos
U.S. Bank Branch
U.S. Bank Branch
U.S. Bank Branch
U.S. Bank Branch
U.S. Bank Branch
Reviews
Andrii Medvediev (04/01/2021)
This is the worst bank in the world. Six months ago I ordered a credit card from this bank. They sent me an email with a pin code, but there was no bank card inside the email. Maybe the staff from the main office forgot to put in the card. Many times I tried to get to this bank branch so that they could help me find my card. Finally, I made an appointing, came for help. But they didn’t help me :)) the bank employee couldn’t think of the card reissue function. In short, I am happy that I did not become a customer of this terrible bank. But a request remained in my credit history. I don’t understand how this bank works in competitive America at all? U.S. Garbage Bank
Marcelino “For Life” Gonzalez, II (03/04/2021)
I spent one hour here telling Mr. Carlos here that the hold was released from my personal checking account of US Bank. We are more than an hour at this location for Fraud Liaison to tell him the same thing I told him of the hold being released if I were to come in person and show my Federally issued identification. Any who how, it was a long wait and many issues but funds were finally withdrawn and now I can feed my children brunch instead of breakfast. Life is not easy for a disabled veteran of the US Army with children and cats that he raises by himself because his ex spouses wanted to leave him stranded after taking his money through divorces and fraud. And, this location needs a lot of work. Hire someone to clean, sanitize, and remove all of the space dust. We do not allow this to happen at all in the US Army. Hooah!!!
Lisa Wilkinson (11/04/2020)
These are the best people ive ever encountered with this bank. Thank you! Since I cant write another 5 star review I will add on to this one! the employees at this branch are such an asset to US Bank! I hope they get the recognition they deserve! Best branch in the area!!
Maggie Coronel (02/27/2021)
Professional customer services ud83dudc4c
Brittany Swoik (08/17/2019)
TERRIBLE MANNERS AND CUSTOMER SERVICE. If I could give negative stars I would. Changed their “account fee policies” and claim they sent a letter, never received a letter and let our account rack up fees with zero remorse. Easiest decision ever to close accounts.
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