The Everett Clinic Primary Care

Left the practice over a year ago; short version chronic pain condition was downplayed, and I was attempted to be forced into a pregnancy test despite having a full-blown hysterectomy that was documented in records. Slow facility that offers outdated views and outdated medical practice. Took over a month to obtain my records to leave and I am still being harassed and contacted by this location. Avoid services here at all costs. Their interest is in the money and not quality patient care.

I have been a client of Totem Lake Family Medicine for 30 year. Dr. McCarty cared for me, my sons and my parents. Since the transition to the Everett Clinic, I am completely disappointed. I have called for an appointment 3 separate times in the last two weeks. Today was the final straw. I finally hung up after being on hold for 45 minutes. Done with them.

I have been going here for primary care for about 25 years. Love my Family Physician Brad Shoup.and my PA Marni Fox Barrows and all the other doctors who have acted as backups when they are not available. They are always in the patients court as clinicians and thorough in getting to the source of your health problems. Compassionate crew working there, from the front desk staff, nursing staff, PA’s, to doctors. They have managed the phases of my health needs as they have changed thru the years beautifully. Thank you Totem Lake Family Medicine/Everett Clinic.

My husband has been a patient of Dr. Shoup for decades and I'm coming up on my 10 years with him. Now that we're in the throws of COVID we can't access our PCP unless you go through the MyChart app.nPLEASE bring Totem Lake Family Medicine back. This Everett Clinic is horrible! Docs don't get to spend time with you and are scattered. Care has gone down. Docs don't seem happy. Billing is a joke. We've paid the same invoice repeatedly because they don't have record of our payment and then we get a reimbursement for their accounting problems. This never happened before. Very sad!

Doctor McCarthy is very competent position and has always been very supportive of making sure that I have all the tools available to maintain my good health