Home United States Washington Bank of America (with Drive-thru services)

Bank of America (with Drive-thru services)

12424 Totem Lake Blvd NE, Kirkland, WA 98034, USA

Map

Detailed Information

Place Types Bank
Address 12424 Totem Lake Blvd NE, Kirkland, WA 98034, USA
Coordinate 47.7106547,-122.1789138
Website https://locators.bankofamerica.com/wa/kirkland/financial-center
Rating 2.3
Compound Code PR6C+7C Kirkland, WA, USA

Photos

Bank of America (with Drive-thru services)

Reviews

Jana Huddleston (08/10/2020)

Why is the bank not answering the phone and closing at 4PM. I have tried to call on several different dates/times. They already had very few hours that any working person would be able to go to the bank, and they have removed all possibility with these steps. I am not sure who would be impacted negatively by getting service over the phone during COVID-19. Seems like a more ideal way to get your business attended to.

Christian Kemp (10/02/2020)

This is the WORST Bank of America that I can think of. My fiancé went here to close out her debit card. The banker who helped her gave her the runaround, cut up her debit card and told her that she would handle everything else on the bank’s end. That was a lie because two weeks later, and the account isn’t closed and that added a $12 fee. On top of that, she made racial remarks to my fiancé because she has an accent. I am definitely enjoying my formal complaint with corporate. I suggest everyone avoid this location as best you can. I wish I could rate lower than one star.

Sports Center (07/15/2020)

This place is conveniently located. I use them a lot to make deposits.

Frank Kroger (06/23/2019)

Credit card customers beware. This bank does its best to trap you into paying them late fees for late payment. To get set up for automatic payment takes weeks. Then be careful to set up for paying the whole outstanding balance. They won't accept your payment request by phone, even to make changes. After receiving your written request. It takes a couple of months. If you try to call them their automatic telephone answering service is a NIGHTMARE. They ask all kinds of questions and only accept the answer their automaton understands. Very frustrating. When you ask for credit from a fraudulent merchant and talk to a live person it takes forever. Then they mail out separate snail mail letters one for the item another for the sales tax Incomprehensible.

Grecia (06/06/2019)

I would of rated 2 stars, but staff was friendly. There is no toilet for customer in this location, I never usually like to use public restrooms but sometimes I must, I was surprised that there was no restroom to use while waiting for help. I asked one of staff for a restroom and they said, I can use the wholefood or other companies nearby. Which kinda annoyed me since I'm their customer not wholefoods or other companies, another staff immediately helped me though and I used the staff restroom which was in the internal office. Anyways, besides that I was helped and fast, mind you I cam in around 11am which seems like a good time to come in, not so busy.

Similar place

U.S. Bank Branch

111 Lomas Blvd NW Ste 100, Albuquerque, NM 87102, USA

35.0911674, -106.6470826

+1 505-246-8100

https://locations.usbank.com/index/new-mexico/albuquerque/lomas

Bank West

Albuquerque, NM 87102, USA

35.0898328, -106.6492872

Unknown

Wells Fargo Parking Lot

Roma Avenue Northwest, at 2nd St NW, Albuquerque, NM 87102, USA