HSBC Bank

We'd like to thank HSBC banker Owen Wong for his effort in helping us resolve an issue with our overseas account. He went above and beyond what a regular banker would do in resolving a complex issue that they don't typically see in a local account here. His colleagues were also very helpful in expediting the process. In the end, Owen made the biggest effort and we really appreciate it.

I spent a lot of time on the phone trying to open accounts with HSBC. I called the totem Lake branch and met with Owen. He was very friendly and personable.Awesome guy. He really knows what he’s doing. Got everything straightened out for me within a half hour. I highly recommend this branch and Owen.

I had a great experience in this branch. My banker was really helpful and was willing to answer my questions and address my issues with a professional attitude in a short time. I will recommend the service and the profession of this branch.

Terrible time trying to access my on line savings account I recently started. Hours on the phone wasted, on hold for hours, people on the phone difficult to understand and totally unhelpful. Two days messing with this bank I'll never get back and they still have my $