U.S. Bank Branch

Horrible customer service. The lady at the drive up window, took about 5 min to come up to the window and did not greet me as any other bank associate. She had an angry face expression. (Blonde girl) She would not answer my questions, I was depositing a check and one letter was off in my first name, she didn’t want to deal with the check, she just handed it back and didn’t give any advice on what to do with the one misspelled letter. Please, if you are not good at working with people, you should not work at this bank. Customer service should be her number one priority. I am not coming back to this bank.

Blonde girl working for the drive up service today had a really dull attitude. I have no issues coming to this bank but the blonde chick ruined my vibe today.

This place makes me love to bank! I go here often. Everyone is always friendly. Very helpful anytime I have questions and always quick. Shout out to Kassy and Anna! :)

I had money to deposit to pay off a bill, and the atm broke down while the money was being deposited. The manager assured that the money would go back in that night or he would call.nNeither happened.nAnd I haven't heard back from him when I called and left a voicemail.nOtherwise US Bank has been very great to me. Just...not This one :(

I use U.S. Bank for my personal checking, savings, and two credit cards. I like their no annual fee Cash Plus credit card because I can choose two categories like cell phones or home utilities to earn 5% cash back on my purchases in those categories. When I redeem points on their Flex Perks card, I don't get charged airport or airline fees. You can also use points to pay for the annual fee. I can find a branch in most neighborhoods and cities like Woodinville and Kenmore where I frequently visit.nnUnfortunately, I can't recommend U.S. Bank to my QuickBooks customers that I set up, fix, clean up, train, and provide the software for a discount because unlike other banks, you can't download their transactions directly into QuickBooks desktop Pro or Premier like Chase, Bank of America, BECU, and other financial institutions at no charge.nnWhat's so difficult about enabling that?