U.S. Bank Branch

Friday afternoon and they only have one teller? Took over 40 minutes to run a simple transaction,

I do not leave bad reviews. This branch has got to be the worst of all banks I have been to. Rude and snobby attitude, unprofessional, unhelpful, not friendly, nonkindly, the service takes forever! 20 min everytime thru the drive thru is ridiculous today I waited at the window for 10 min. Until I was acknowledged by a hand gesture. I dont know my account # by memory and get rude smerks for it. Absolutely absurd. I ordered a new debit card and waited 3 weeks turned out they never placed it. Same thing happened with my spouse. Unorganized. The worst.

Closing the lobby of the branch is just covid laziness. There are precautions that can be taken to continue business. Instead I'm sitting a drive thru line 5 cars deep for 30 minutes.

WARNING!!nVERY RUDE and VERY DISRESPECTFUL! Not just one time but on several occasions the tellers are rude and disrespectful.

I've been a customer of US bank for over 25 years. I was advised by this branch to open a HELOC account as an emergency account/overdraft protection account. I disclosed with them that I planned on selling my property within a year. At no point was it discussed that that would be an issue. I am now being told that I will have to pay them a $500 early closure fee. Talk about predatory lending. These people only care about taking your money, not helping you grow it. You can do better elsewhere, and so will I.