First Citizens Bank

Terrible service!! Managers are rude and very unpleasant! Staff goes out of there way to call other locations and share your account information. Went to a different location that has great service found out the same manager made the staff not cash my paycheck the way we always handle business.ill be closing this account. Do your self a favor and stay away from first citizens bank!!

POOR SERVICE. I deposited a check from my wife’s bank account to my account on Monday and was cleared from her account the next day but they still to hold for a week. I went with my wife showed both of our IDs and explained that we need make the payment but they didn’t helped at all.

I talked to Blake and never found this branch cooperative with the customers especially for the business banking and always have some problem with a plan to start to the customer service and customer services talk to your branch LoneMount responsible always had a problem with dealing with this branch.

I've been banking with them forever. I have been ill and its hard for me to venture out. I needed copies of my checking acct. So after i ran errand today, i knew i wasnt able to go in an wait. I called the manager Correy, and asked if they could print up for me. She had me go thru the drive-thru to pick the papers up. Their cust serv is the best..

I've been a very happy customer of First Citizens Bank. I've worked in Banking for 10 years (Not at FCB) and knew local banks pretty well. So when I opened my business accounts, I went to FCB. Everyone at this location were really nice, and so far I've had excellent experience at the location with all my banking needs.