Holy Cross Hospital

My son was delivered at this hospital 18 ears ago, this has been our first choice in the county all the years we’ve lived in Silver Spring. I was undecided as to Holy Cross or the newly built Seventh Day hospital. From the time I hit the doors of the emergency room door, the intake process until my discharge was met with kind, professional, and great caretakers. The nurses and Doctor were personable and practiced great bedside manner. Even though my time there was over 8 hours long, I understood they were busy and that we are still in a pandemic. They checked on me, updated me, and took extremely good care of me as a patient. I hope everyone gets such a great experience if you ever need emergency or medical care from this hospital. Best of luck, great health, and stay safe.

The Bad:nEmergency Room Wait Timesn- Mainly: ER department took 1-2 hours to provide pain relief, give a bed, and start doing tests despite few patients at my time of intake. If I had a time-sensitive injury (which it could have been given my symptoms) this would have been extremely bad.n- Initial intake workers were quite apathetic and would joke with each other as they took my information and vitals, despite it being obvious I was in a lot of painn- There were many long periods of time where I was just waiting around with no knowledge of what was happening or what would happen nextn- While in the ER room, if I asked for assistance in some way, it would take a long time or be forgotten - for example I asked for food for dinner and was given nothingn- Technicians for the various tests were a hit or miss. Some were friendly and knowledgeable, others were apathetic and even sometimes seemed confused with their tasks. This created significant inconvenience at some points - for example one of the intake technicians placed my IV in my dominant arm without asking which arm to put it in, which meant I had a hard time bending and using my dominant arm for the entire stay.nnThe Good:n- The two ER doctors I met with - the resident (Dr. Chang) and the attending were both lovely. Very clear, informative, and easy to talk with.n- Great in-patient hospitalization, the doctors, the in-patient nurses, and clear attention to obtain correct diagnosis without rushingn- In-patient experience was fantastic. Admittedly I was an easy patient, but once I moved to my overnight room everyone was great and attentive. The two nurses who were looking after me, Sylvi and John, both did an amazing job - they were empathetic and good with their work.n- The doctors made sure to keep me as long as needed to be 100% sure of their diagnosis, they did not skimp on ordering tests which was very good. They did not try to kick me out when my pain went down or shuffle me through my room quickly, which some hospitals like to do. I appreciated that very much.

I DO NOT recommend Dr.Corey . He was my doctor for my first born. When he came into the room he did not introduce himself so much as a hello and I had been in labor for 8 hours so you can believe my tolerance level was low. He did not seem friendly but more so nonchalant. My advice is that if he doesn’t like his career , he should change it.nnI’m so blessed that I had Ms.Kimberly(nurse) coach me along the whole way. She was so supportive and educated. You can tell she loved her job. She is what made my first born a real experience and she needs a raise.

VERY good children's hospital. We came in with a non-life threatening issue but still important and stayed there from Thursday to Monday. Only mom stayed in the hospital (stepdad was away on business) and she found the couch worked as bed nicely and was able to sleep some. The food from the cafeteria was very good, and we appreciated the wide menu variety.

Emergency rooms are like those bad television shows filled with drama and intense stuff. Luckily, that's not how it is at this hospital. We were in and out quick after seeing Ted in the ER. Ted rushed over and started his work the moment we were brought in and started explaining and asking all sorts of questions. I mean, where can you find this? Probably one of the best experiences ever. I'm not one for seeing the doctor all the time but I am glad I came here.