SAS Shoes

Ms. Renea was amazing! She showed excellent customer service. I called ahead a day earlier to see if the shoes were available (a gift for my grandmother). Cameron was very helpful over the phone. Renea was so helpful in the store. Definitely will be back!

Mrs. Beth was so helpful and so sweet. She did a wonderful job helping everone and even if someone new came in she still made the person she was helping and the new CUSTOMER feel like they were priority#1 and all without making you feel like she was shortchanging you. Excellent couldn't ask for more.

I'll give them two stars because I absolutely love SAS shoes. I have been shopping at this location for 5 years now. And I have had excellent service up until tonight. I called 30 mins before close to see if they had a product in stock. The associate told me they did and put it behind the counter for me. I've bought this exact size and style several times already and she could see that on my profile. I just needed to grab and go. At 10 mins until closed, I called again. I had just driven 45 minutes in poring down rain to get to here in time. At 6:50 I realised I wouldn't be able to make it until 7:05 according to my GPS due to I75 traffic. I called to ask her if I could come by at 7:05 because I knew the doors would be locked at 7:00. Remember, at this point the only thing I need is sitting on the counter next to her. She said she couldn't wait because she was having dinner with her husband. I was in the parking lot at 7:05 trying to find another place in Kennesaw to get my shoes cause I need them for a 5k this weekend and I am trying to get them broken in. She left at 7:25. I am beyond livid. I understand that a businesses hours are set, but this supposed to an old fashioned store with old fashioned values. Their shoes may be classic Americana, made beautifully with both comfort and durability, but their store seems to have lost the value of customer service! I ended up ordering my shoes online with free two day shipping at a lower price from Amazon. I will never return to this location because I do not feel valued as a customer. If I need to go to a store, I'll gladly drive the extra 20 mins to get to a different location.

Rene is awesome! So kind and helpful!! Excellent products but the staff keep us coming back!!!

Great product, no doubt about it, they sell the most comfortable shoes. Unfortunately they are over priced out of most people's budgets, I don't understand how they even stay open.n:-( I certainly may need a product like theirs but can't afford $200.00 to $300.00 + for a pair of shoes!