Map
Detailed Information
- Place Types Hospital
- Address 440 W, FL-436, Altamonte Springs, FL 32714, USA
- Coordinate 28.6614416,-81.3986124
- Website https://centracare.adventhealth.com/urgent-care/altamonte-sprin
- Rating 3.4
- Compound Code MJ62+HH Altamonte Springs, FL,
Openning hours
- Monday 8:00 AM – 8:00 PM
- Tuesday 8:00 AM – 8:00 PM
- Wednesday 8:00 AM – 8:00 PM
- Thursday 8:00 AM – 8:00 PM
- Friday 8:00 AM – 8:00 PM
- Saturday 8:00 AM – 5:00 PM
- Sunday 8:00 AM – 5:00 PM
Photos
Reviews
dont even bother go somewhere else had appointment at 320 real close to 3hrs and still no test i dont feel well already and this 3hr wait is not making me feel any better GO SOMEWHERE ELSE !!!!!!!!!!!!!!!!!!!!!!!!!!!
Is this a care facility or a recreational facility?nnSo, we arrive for my appointment, register, and promptly sit in one section of the large waiting area. Within seconds we could not help notice the arching volume on the TV set. (We were the only ones in this section) Come to realize, it was not an innocent oversight by the staff. Literally, the receiving Receptionist Assistant was controlling the volume so she could watch her program. Wow! The receptionist noticed our discomfort, we got up, she saw us move; and she did not empathize, apologize, or lower the TV volume.nnWe go inside for our consult. We sat in our designated space (curtains drawn). Unfortunately, all you could hear was joking and laughter during the 15-minutes or so we sat waiting for the doctor. Wow!nnSo, the issue here is self-awareness. Was the doctor nice? Yes. Was our attending nurse nice? Yes. Unfortunately, there is a lack of self-awareness. People attend your facility because they are sick, in pain, frustrated, or not necessary in a good space.nnStaff, Ladies, Gentlemen, Nurses, Doctors … You can do Better!!!nnAt this time, you do not provide much credibility for writing a good review.
Courteous and helpful. They took good care of me. I had to wait a long time but with so much going on, I could understand why. I’ve been here before and will be here again, if need be.
I contacted Centra Care to obtain a Coronavirus test. The appointment process was both easy and professional. Upon my arrival prior to the time as they requested, I was greeted by pleasant and kind people at the reception. The nurse and Physician Assistant were professional, caring people. My issue is the lack of respect for my time. After patiently waiting 70 minutes past my appointment time, I inquired with the receptionist and was soon seen. After the test and waiting 30 minutes I was informed that the test didn't work and would have to have it re-done. I was very happy with the staff and medical professionals. Very disappointed about the long time I needed to commit despite having an appointment.
This branch of Centra care creates an expectation and doesn't follow through on it. When you set an appointment they do not honor it. I've experienced this twice. Some of the employees need an attitude adjustment also. One of the receptionist had an attitude as though .Although the latest receptionist to help me was okay the previous one I dealt with seemed as if she could care less. Communication appears not to be their specialty. While I'm grateful that there are walk in clinics like this. There needs to be better communication and a sense of empathy. People don't come here because they want to. They are usually there for a reason which is a need and not a want.
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