Map
Detailed Information
- Place Types Bank
- Address 32011 Pacific Hwy S, Federal Way, WA 98003, USA
- Coordinate 47.314749,-122.3140614
- Website https://locators.bankofamerica.com/wa/federalway/financial-cent
- Rating Unknown
- Compound Code 8M7P+V9 Federal Way, WA, USA
Photos
Reviews
Awful management by VP of Financial Services. If that's the Best BOA can do, I predict more losses of many accounts! That 'manager' is on a HUGE POWER TRIP, but has ZERO people skills and YELLS her answers to questions.nIf you want to keep ANY info about your account confidential, avoid HER. Better yet, close your accounts if you have any, or don't even bother opening one. ZERO discretion and horrible hours! You DO have other choices. BETTER choices! I'd give this branch NO stars if I could!
Well I have been to this location only once but I had a good experience. They opened at 10 and I got there like 10min prior to opening and there was already a long line, but that's not their fault. Even though they were busy with what seems like too many customers for them, they still didn't lose their smiles. Both the man opening the door welcoming people in, and also the banker who helped me, Kassandra, were very friendly and helpful. Got what I needed done, and actually didn't end up waiting as long as I thought I might.
All the office workers have been great in my several appointments I've had to have recently. The tellers are much improved from even a year ago. Buddy B, the bank support person, is very good & makes it fun!! (like the other reviewer said)
This bank does not care about customer service. A line of 15 people and only two tellers. Yet they have 3 people walking around with tablets. I know, get behind a counter and take care of the people instead of walking around like you are a help by asking what we need done today. Put more people on an actual counter and let them help the customers. I guess time isn’t money for the people at Bank of America since they have the money and our time isn’t valuable. 25 minutes to make a deposit. Awesome. Appreciate the lack of help guys.
Worst bank evernNo merchant tellernMore than 45min wait line to make my business deposit.nI'm here in line risking my work money for a long time.nThe guy on the front doesn't know anything and he didn't go to ask he send you straight to the line with no answers.nTerrible experiencenDefinitely we're changing bank!
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