Map
Detailed Information
- Place Types Bank
- Address 3025 NW 87th Ave, Miami, FL 33172, USA
- Coordinate 25.8031762,-80.3366724
- Website https://locators.bankofamerica.com/fl/miami/financial-centers-m
- Rating 1.6
- Compound Code RM37+78 Miami, FL, USA
Openning hours
- Monday 9:00 AM – 4:00 PM
- Tuesday 9:00 AM – 4:00 PM
- Wednesday 9:00 AM – 4:00 PM
- Thursday 9:00 AM – 4:00 PM
- Friday 9:00 AM – 4:00 PM
- Saturday Closed
- Sunday Closed
Photos
Reviews
Excellent customer service skills throughout this establishment especially during this pandemic, safety measures are in place and enforced!
As stated repeatedly on the reviews for this certain office, it is the slowest customer service I've ever experienced. As soon as I entered the bank, there was a long line for the tellers (only 2). I came in to get a temporary debit card so I thought it would be a quick transaction..... NOPE!! Although it was during lunch time, there was only 3 people available to assist customers. I arrived at 11:45 am and, as I am writing this review, I am still waiting to be seen after more than an hour of waiting. I would highly suggest to have more personnel available during lunch (highest volume of customers waiting) and have lunch before or after the rush.
No surprise review here. As you can see by all the other one star reviews this is an awful branch! You can pretty much guarantee a very long line every time you come in. They will usually only have one or two tellers. There is one thing you can definitely count on, there are always multiple nicely dressed employees waiting for possible new clients to sign up. Here's a crazy idea, maybe they should help their current customers so they can keep them.
Do not go there!!nI went to open a Secured credit card to boost my credit and they ran my credit and applied for MasterCard platinum plus. So unprofessional ! I did not authorize to run my credit for a MasterCard. I clearly stated a Secured credit card which is something completely different. Don't go there!! they do things without your consent.
Had to wait :30 minutes to withdraw cash from a tiller, I wasn't able to use the atm because my card is busted. I'm currently out of state for work in Florida. I ask the manager if he could help me by withdrawing 60 dollars he ask me to wait in line. Manager makes poor effort to improve efficiency for customers. Suggest better training.nnP.s wasted my whole lunch just to withdraw cash. Unbelievable.
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