Map
Detailed Information
- Place Types Bank
- Address 50 N Laura St, Jacksonville, FL 32202, USA
- Coordinate 30.3271346,-81.6600553
- Website https://locators.bankofamerica.com/fl/jacksonville/financial-ce
- Rating 2.7
- Compound Code 88GQ+VX Downtown, Jacksonville,
Photos
Reviews
The employee was incompetent enough to put an extra zero on the withdrawal slip when I withdrew a cashiers check. Now my account balance is negative 74,000. They can't be bothered to answer the phone to address my concerns about their mistake.
Customer service is lacking because they are understaffed and have snooty attitudes. Manager is unapologetic for a 30 minute wait to cash a computer generated payroll check. I am happy I no longer bank with this overgrown conglomerate which no longer puts any effort towards customer satisfaction.
Disclaimer: I'm reviewing the location, not BofA as a company.nnThis is a quiet, elegant location in which to do one's banking. Service is top shelf. Teller line is fast and well organized. Frequently a member of management is working the line, looking for non cash transactions they can assist with. Parking is free in their garage, get your ticket validated by the teller.nnIf you want to feel like a grown up, serious banking customer: stop in here.
The outside atm only works at certain hours. Bank open only 9 to 4 not 9 to 5, then most days there is only one clerk instead if at least 2. So please tell me how am I suppose to leave a great review???
THIS BANKS DECOR IS SIMPLY BEAUTIFUL,A PIANO GRANITE FLOORS SIMPLY BEAUTIFUL.AND THE SERVICE IS EFFICIENT
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