Map
Detailed Information
- Place Types Pet store
- Address 2750 77th Ave SE, Mercer Island, WA 98040, USA
- Coordinate 47.5850438,-122.2348899
- Website https://www.mudbay.com/stores
- Rating 4.7
- Compound Code HQP8+22 Mercer Island, WA, USA
Photos
Reviews
Mud Bay is the best store for cats and dogs food, toys, treats. It might be a bit pricey, but it worth it for your furry friend. The customer service is excellent, and you can return food if your cat or dog doesnt like it. They will donate it to shelters.
Very very kind staff. The bulk treat bins are awesome, lots of fun and soooo cheap! It's a fun pit stop to take your dog to as a rainy day surprise activity.
Yesterday my fiancé walked into the store at 8pm and the staff working there literally kicked him out saying they were closed. There were several people in line and in the store. He told the staff the dog food I need is right there and it would take no time to get it. They refused and said they would not ring it up at the register and to leave. We have shopped at this Mud Bay countless times and also other locations too. With the disrespectful way he was treated, we will never shop here or any Mud Bay again. There is a kinder and respectful way to treat people and customers, the staff working at this location in Mercer Island yesterday, 3/17/20, were absolutely horrible!! For anyone managing the staff here, I also work in customer service and would never treat others in such a way!
I usually hit up the Mud Bay on Capitol Hill but I was in the Mercer Island area so I stopped there. Just like all the other Mud Bays I've gone to, this location was super friendly and very helpful. I just changed my cat's dry food and dummy me couldn't remember which one it was and the woman helping me was very patient and helpful as we tried to figure it out (which we did!). So of course I totally recommend Mud Bay.
Such great employees!
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