UW Medical Center Surgery Pavilion

Elective surgeries fund my graduate program. Please get more of them. You look terrible.

Surgery today... Nurse issues!?! I must write a review for everyone to know about the surgery pavilion.nnI was completely surprised by the way the nurse (Lisa) acted. At first I thought she was rushed and didn't have any time for a question. I tried to ask about a medical term she used, she appeared adjitated with me even taking 20 seconds. Lots of deep sighs, eye rolls and head rolls. She was very short, no eye contact and I felt she was having bad day. When she contacted me too bring me back for educating for dressing and syringe. I asked a simple question about the syringe and she was so frustrated she the the paper with a quick hand toss, followed by I guess I'll start over, again. She kept on with the attitude. The patient and I looked at each other wondering why she's acting like this. She went to talk with someone and the patient said she's been rude to him. When she got back, she started from the beginning with Major Attitude. I quickly said she needed to come back and have a talk. We needed to clear the air and figure out why she's acting so short and not explaining the medical terms. She didn't expect me to speak up. She continued with tude'. I asked if we could please clean the slate and start over. We don't do this everyday and we don't know the terms she's using. Rushing thru everything isn't helping anyone. If The patient, my fiance, is fussy and hard to satisfy, just ignore it and move on. Ppl in this field should know that if the person is grumpy there's a reason. Either find their pain level or kill em kindness and sincere sympathy. She appeared to have no sympathy at all. Seemed to only have frustration and attitude. No kindness anywhere. I tried to give her kindness from the beginning to the end, even after trying to wipe the slate clean for her. The darn CoVid screwed up so many things.nnThis whole problem could have been avoided If I was allowed back there from the beginning I can make everything easier. The patient doesn't communicate well in pain. Plus his anxiety about surgery was through the roof. He was scared to death. I've had several surgeries, I'm very calm and soft spoken, I'm very good with being calm and keeping ppl calm.nnToday was not a good experience in many different ways. The worst part was the nurse, Lisa. The 2nd worst part is not hearing from the doctor yet. Dr Walsh. Its 540pm and the doctor has yet to call. I have many questions and since I was not in the back I didn't get to ask. Since the doctor hasn't called I haven't been able to ask. There is a catheter this time and last time we came back to Dr office the next day. This time we don't have Dr appt for 2 weeks. No one went over the catheter. The nurse was inadequate. She was useless. I asked for the Dr directly after surgery at 10am, 11am, 12pm and 130pm. He was very busy today and didn't have time for his patient. Hence this poor review.nnI would never recommend this nurse again. If we were asked to refer this experience including nurse experience, we'd say THAT PLACE WAS TERRIBLE. No follow up with dr and the nurse sucked big time.nnI've never experienced anything like this before. Very disappointed with the overall experience. Negative stars.nnAgain, still waiting on the doctor to call and the patient was his 1st surgery of the day 730am. We arrived at 530am. Its now 6pm.

Only reason not five star is scented stuff everywhere very hard to avoid with both open air set up of curtains in patient areas and because no way to get away from areas with even if you bring scent free version with for staff I would suggest separate air areas for allergic patients and encouragement of no scents on staff like laundry stuff perfume etc to prevent patient breathing issues. Staff is excellent despite nothing being simple about my case and how allergic I am to things.

Always a welcoming environment full of art and beautiful scenery. I've had many surgeries here and stays and it's always been top notch. Wouldn't go anywhere else!

Beautiful facility! Love all of the public art. Pics of facility included amongst art pics. Mom had a successful medical procedure that requires her to stay for many days. Doctors and nurses are very attentive. No limit on visitation hours. Paid parking (and sometimes free) in the garage. Lots of helpful people around to help us find our way to our mom's room. 4th floor art is really amazing!