HSBC Bank

I’ve been here twice to withdraw cash and the service provided was both fantastic.

As a Jade member of this HSBC branch, I felt that I did not receive fair treatment. I opened an business account with them. However, when I tried to close the business account, i was told that I can not reward for the promption due to I did not put$5000 in the checking account. Asked branch manager, who told me that agent who opened the account did mention the promption to me with flyer. Since I did not ask for writing, there is no way to approve that. Come on, use the common sense, I have total $15,000 with check & saving combined, why agent did not suggest the client to put $5,000 in the checking and rest in saving to take an advantage this promption. It is total disloyal to the customer. I hate to say, I am thinking to withdraw all my funds from this bank! HSBC needs to train their managment team how to treat Jade memeber or any customer right!

Come on people!nDo not use this cliche - (it is a repeated expression or a hackneyed phrase that is used so often that over time it loses its meaning and turns into a trivial one) that someone in the HSB bank or something did not work a long time ago that means that the Bank is bad. It is not true! Come in good mood and try the service again, exploring what they have there, give them a new shot and maybe you won't be disappointing!

I'm not sure why this receives so many bad reviews. I've only gotten personal attentive service at this branch. I bank with HSBC across different countries.

Fantastic service!! in two words to describe my experience with Ms. Mathur at the HSBC Bellevue Branch. Kriti was friendly, very welcoming and, most of all, she delivered what was expected to make my experience smooth. She answered all of my banking questions being a new member upgrading from Choice to Advance account. I'm indeed a happy camper. Thank you Kriti and HSBC Bellevue for your excellent customer service.