BlueZone Sports - Carson City

I bought snowboard boots. They were $299 before tax. The store appears to sell quality products at full retail price. The store is clean and organized. The employees were helpful to me in finding boots that should fit (this is what you pay a premium for, of course). I enjoyed the old-fashioned shoe fitting service.nnIt was not very ADA friendly, at least at the time of my visit. Had a brief discussion with a store manager about it while visiting. I was initially denied access to the store, could not be accommodated from outside, and denied the ability to redeem my gift card. The manager was firmly unbudging in enforcing a store policy, which frankly, was not ADA compliant. It was infuriating, but eventually an employee fixed the situation. Who wants to face push-back while trying to walk into a customer service based store? It tainted what would otherwise have been a positive experience. I had to drop down to three stars for this because I'm still thinking about it 12+ hours later. BlueZone should revisit their store policies if they want to continue to compete in what ultimately amounts to a product-sales support services industry.nnUpdate: my wife reminded me that the first time I visited this establishment a couple years prior, I had an unsatisfactory experience. I paid for services to wax my snowboard and replace a lost binding screw. The price felt high at the time, but I stuck with it because the establishment was recommended. The screw fell out the first day I used it. I then paid less to get the same wax/screw service at the ski lodge repair shop on the mountain. I'm officially demoting one more star.nnI have no plans to return.

This is a great bike shop. I drove down to Carson City and rode Ash Canyon and got a flat while descending. Rode out because I had Cush core core insert in. This place is open until 6 on Sunday’s and they do it all. I went in to purchase a tire and they installed it in with my Cush core which is not easy. Don was my mechanic and he was super cool and really helped me. These guys worked so hard and barley charged me anything and went above and beyond. They even trusted me to go out to my car without paying to put my bike away. I saw some really nice bikes in the shop as well. Man they saved me. Thanks Don I will come in and do some shopping here for sure.

Great customer service! These guys went above and beyond to help me out. I am always delighted to shop where you can walk in and get real live help from friendly, knowledgeable staff.

Needed an extra paddle board paddle for my friends to use, it was my first time in the store. They were receiving their spring shipment of paddle board gear, so it was a little inconvenient for them to dig through boxes and grab a variety of paddles on a very high shelf to show me. They were very happy to help me and I left a very satisfied customer!! I highly recommend them for all of your Tahoe adventures, the very best part of my shopping experience was getting to love on Solstice, their 4 month old adorable pup! I'll definitely be back!! Thank you Blue Zone Sports! :)

Rented a kayak, received excellent assistance with loading and unloading and the kayak was awesome ud83dudc4dud83cudffb