The UPS Store

Corporate ripoff! They charged $5 to open an email for their shipping label!! I've been a patron at UPS all over the country for years, this is the first time I've ever been charged for then to open an email for their shipping label!nnHere's the best part, they ended up using the bar code from my phone! The email didn't even go through in time!! Still charged me for the email!!!!!!

There is a woman at the front counter who is absolutely the most rude confrontational customer service person I have ever encountered.nHer demeanor is beyond ignorant. she appears to thrive on arguments & yells whenever she is challenged.nObviously she's got a very immature way of handling anyone who doesn't bow to her authority.nCome on UPS!! its time to get this woman OUT OF THERE!!

As a business owner I take no pleasure in having to write such a scathing review, but the attitude coming from the employees at this UPSnstore is inexcusable.nnI have been to this location maybe a dozen times before and during the pandemic, and the circumstances have remained the same. I am the kind of person who walks around with a smile and a positive attitude no matter the days events. The employees at this location give off such a disdain for their customers, that it is palpable from the moment I enter the store.nnReceiving a package from a loved one, or for a special occasion should be a joyous moment for anyone, not at the UPS Store in Pahrump. Every time I visit this location I have felt rushed. I have been talked down to for asking simple questions, and brushed aside when I have raised concerns. I have seen someone leaving this store crying.nnOverall, the employees at this location to me have been uninviting, unhelpful, unfriendly, and in some cases, down right mean.nnThere is a bad attitude, and a cloud that hangs over the UPS Store in Pahrump. I don’t know if it’s systemic, if it’s just the employees, if it’s management, or if this is the attitude that is tolerated at UPS.nnAs a small business owner I have taken the steps to request that my venders and suppliers no longer associate with UPS when possible. I have gone out of my way to let friends and family know the mistreatment by the employees at this location.nnI hope that someone who cares about customer service, reads this message, and takes seriously the damage that is being cause by the negative energy reverberating from the UPS Store in Pahrump.

The employees here are very busy. We had papers notarized here to sell our house. They were very thorough and quick. My thanks for the good service.

Do women that work in the store her so impolite and cold I cringe whenever I have to go in there