Jefferson Healthcare | Medical Center

Took my husband in for kidney stones (10mm & 5mm). He was taken back immediately & his nurse, Robin was quick with the IV to start pain meds immediately. Dr Smith was very quick to get him diagnosed & treated and was empathetic towards his pain. The medical staff was professional & efficient. Patiently answered our questions & concerns. Hospital was very clean. We were in & out within 2-3 hours max. Will definitely go back if need low level trauma care. Thank you Robin, Dr Smith & Front reception Sara?Sheri? Sorry I didn’t write down her name.

I have always had the best of care at this hospital. Now with the COVID-19 pandemic, they are taking extraordinary measures to keep everyone safe, even though it requires additional staff and less income. They are prompt, courteous, friendly and professional. The blood draws are painless, my treatment in the emergency room was immediate, with frequent check-ins by both the nurse and doctor - even headphones and TV available. They take extra measures to insure your privacy, safety and comfort.

Port Townsend has some Amazing Health and body care professionals. You won't find them here, though. They lost my records from an out patient surgery. I had an inept substitute prescribed me strong drugs on first visit. Yelled at by walk in clinic doc for not having a Shingles Vaccine that was never offered at age 53, after coming down with Shingles. Again, NP could not see me, too busy. Another doctor takes a phone call in the middle of injecting an epidural in my neck. Talked to 5 five different women over the phone about my health issue because my nurse practioner was sick for weeks before the pandemic hit. Go elswhere.

Thoughtful, efficient, professional care. I ended up in the ER unexpectedly due to a blood clot that was found in my leg after an ultra sound. From the minute we arrived, every staff member was friendly and efficient. We were taken into a room without a wait immediately where a team of four professionals introduced themselves and explained their role. They detailed the concern that the blood clot in my leg may have progressed to my lungs and they needed to do further testing as I was having difficulty breathing. Within minutes, I had met Dr. Parker for an overview of what to expect, I had my vitals taken by the nurse, and was introduced to Ryan, who would take me for a CT scan. I felt confident in the entire team. Ryan was exceptional in taking the time to explain what to expect in the CT Scan and Dr. Parker was thorough in explaining the results and treatment. Tom, the ER Tech, was also a great resource in explaining what was happening and assisting in all areas. The entire staff was exceptionally caring, thorough, and patient. Ultimately, Dr. Parker even went above and beyond by getting additional information for my situation as I am a diver and she reached out to another bariatric care facility for further information about my capacity to dive after a pulmonary embolism. Ultimately, we felt very well cared for here and grateful for the entire team.

Wouldn't even give one star. Called to see if they would be able to see me if I drove all the way there or if I'd be washing my time, they told me they couldn't tell me that over the phone I would have to come in.