Toledo Cardiology Consultants Inc.

Please be warned, do not go here or send your loved ones here for health care. Heart issues are very important and this group are very selective on who they take care and see about. I was a patient there after I was discharged from St V's. They never followed back up with me after my follow up appointment to give me my test results back. I ended calling them after two weeks and the results were lost according to a nurse. I was told by this same nurse to contact the doctor who discharged me.from St Vincent hospital to get the test results from my heart monitor, she also told me I may have to contact the records department at the hospital; The same heart monitor that belongs to this group that I turned in to their office. After they miraculously found them weeks later and after I called around several places, a nurse practitioner called me back a few days later and said she was going to call in some medication for me to Ryans Pharmacy and she never did...Mind you this was in May, the medication was never phoned in as she said. So today 07/06/2018, they called me for a follow up appointment that I had scheduled when I first went to see them. They wanted to reschedule because the doctor would not be there. First thing I asked was why was I being contacted for an appointment to follow up when I never got the medicine I needed for treatment. I inquired about the medicine that I never got and the excuse that I received for not receiving my medication was that there was a change in the system. The first issue I had. they could not come up with a logical enough excuse except for we are sorry. The two issues I had were very important and both times I was disregarded as nothing. Im now scheduling with Promedica cardiology, From what I hear they truly care about their patients regardless of who they are or the type of insurance they may have at the time. Stay from this group if you are seeking reputable care for your heart.

What a terrible place I can't believe this is a doctor's office. My dad had a quadruple by pass a month ago and he had an appointment to come and see his dr. At 2 15 a month later we arrived at the dr. Office at 2 o'clock the lady who was at the window she said the dr. Cancelled his appointments I said we'll no one notified us we had to drive across town and I took half a day off she smiled and said and... she is a terrible customer service shame on the doctor and shame on this place dirty and smelly office

Class Act Practice