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Detailed Information
Openning hours
  • Monday 9:00 AM – 4:00 PM
  • Tuesday 9:00 AM – 4:00 PM
  • Wednesday 9:00 AM – 4:00 PM
  • Thursday 9:00 AM – 4:00 PM
  • Friday 9:00 AM – 4:00 PM
  • Saturday Closed
  • Sunday Closed
Photos
Bank of America (with Drive-thru ATM)
Bank of America (with Drive-thru ATM)
Bank of America (with Drive-thru ATM)
Bank of America (with Drive-thru ATM)
Reviews
Timothy Moreau (11/06/2020)
Worst Bank in Rochester... always asking for me to open an account... charged me $8 to cash one of THEIR CUSTOMERS CHECKS.!!!ud83eudd2cud83eudd2cnTried to open an acct at one point and was denied!nNever knew you needed a great credit score to open an account with your own money!!???ud83eudd2cud83eudd2cnGlad that they closed but feel sad for a couple of the nicer employees( Heather and Michelle)
Krisna Pintarelli (12/02/2020)
The utmost rude branch ever! I had been over 10 years loyal customer and bring them business, every states were had been nice just this branch filled most rude, unprofessional people.
Chris Cortez (08/29/2016)
I, recently cancelled my personal account with them, over monthly maintenance fees. When I attempted to address the issue with a banker the conversation was redirected to moving my business accounts to them, I advised not a current concern. I failed to cancel all my automatic transactions, clearly my fault, I called had the matter corrected and went in to clear up the resulting overdraft. The following month, another oversight, a PayPal account I wasn't aware that was still active on my daughter's phone resulted in another overdraft. I went in and asked to speak with a banker to see if the fee could be waived as I had thought I no longer had an account. Again, back to my business account and even how they could help me with my new store and a merchant account. When I asked about the fee, not possible to waive. I excused myself and called customer service from my car. Poof, it was gone. I went back in to pay the balance of the draft, minus the fees. Chris, the teller was very helpful every time, and other were a few, I went in. He advised me of the method to permanently close the account and the world was a happy place. Chris provides outstanding service and that I appreciate very much.
Pet Connection (07/28/2020)
Not even open to do business, ridiculous
Patty Puopolo (06/04/2018)
Michelle and Chris are outstanding with customers. Great service and extremely helpful. They did a fabulous job.
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