Map
Detailed Information
- Place Types Hospital
- Address 4350 Dewey Ave, Omaha, NE 68105, USA
- Coordinate 41.2565109,-95.9779752
- Website https://www.nebraskamed.com/nebraska-medical-center
- Rating 3.7
- Compound Code 724C+JR Omaha, NE, USA
Openning hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Closed
Photos
Reviews
Something is very wrong with customer service and communication at Nebraska Medicine. For a couple of years now, it's been next to impossible to get through to speak with anyone. After receiving a letter about our account asking us to contact them, we've been trying to do so for 10 days, but we only get to a voice mail message and no one calls back. You can't reach front desk staff in departments. You can't reach a nurse. You can't reach anyone in billing to discuss your account. Every call filters through an answering service. Things seem quite out of control at that organization.
You guys, the place is so wonderful. Truly. and this place has been such a godsend when I've needed it. The staff is so friendly and kind and understanding. It's pretty quick if you come after 5pm too. The physicians assistant is so awesome. She takes her time, she's very sweet and makes you feel comfortable talking to her..
The nurses were very efficient. I didn't even wait 15 minutes to be seen. The NP, Jennifer Lopez, was so thorough and clearly explained what I needed to do. By that same evening I wasn't feeling any pain! Thank you for helping me enjoy the rest of my vacation.
If you think of coming here please let it be out of desperation, if not desperate go literally anywhere else. The front desk staff at the Buffett campus has “better” things to do than be helpful, more specifically a young blond lady there. The security guard there is confrontational and rude as well. We needed an ultrasound that was ordered by our doctor from out of state and the results were requested STAT (immediately after they’ve been read) but when we called for them the person on the other side was extremely disrespectful and said she couldn’t help. Our doctors office had to eventually call and request the results after many attempts. Overall I don’t get how this place is still having an above 2 star rating.
I delivered my baby here and the nurses and doctors were AMAZING! When I was delivering I felt like I had a whole team of cheerleaders encouraging me and supporting me! Everybody was so kind and caring. Such an amazing experience to give birth & to be so cared for!
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