Maple Crest Health Center

My lovely Mother has been a resident of Maple Crest Health Center for the past six years. In my opinion and experience, I have personally seen my Mother recieve excellent nursing care. Therefore, I give a 5 Star rating.

You can be a hard worker here, but if anything happens they will throw you under the bus. The leadership does not have your back when dealing with behavioral residents, which they have a lot of. They did not pay me money owed. Approx. 1500-2000k$. This place is a high risk for injury both to the resident and the care giver. Very sad.

I was very impressed with this facility. The staff are very kind and helpful, taking extra time to care for the residents. Lots of smiles and friendly gestures! Sherrie, Ebony, Ericka, Crystal, Alyssa, and Brenda provided wonderful support and care for my grandfather, who is not an easy person sometimes. The entire place is extremely clean, and I saw people cleaning every day. I am so grateful for Maple Crest!

My Aunt passed away there on Valentines Day 2008. I had moved out of state 24 hrs away in 2004 and when I left she had her own apartment and was independent like she had been her whole life. She did suffer in her latter years from high calcium since she did have her thyroid out when she was young. While I was still in Omaha I was there to help her get to the hospital both times because she was acting strangely. They would get her calcium regulated and after a few days would send her home with her pills to take. In 2006 or 2007 She was taken to a different hospital which was not familiar with her case. Still living out of state I was unable to help her this time, but I thought this different hospital would diagnose her correctly. They diagnosed her with dementia and the symptoms are also the same when calcium is too low a lot of confusion, etc. They said she could no longer live alone. At that time I didn't put 2 and 2 together about the calcium or even later until I received her death certificate. Since I was no longer living in Omaha another relative got her settled at Maple Crest. I visited twice when I came back to Omaha while she was there and the first time I couldn't believe how she changed. I have to say I never witnessed anything bad when I was there. When she died in 2008 a couple of representatives from Maple Crest came to her funeral which was a very nice gesture and made feel good thinking she had been important while she was there. When I asked what she died from they seemed nervous and they couldn't really tell me they just said she went in her sleep. On her death certificate it stated she died due to hypocalcemia. I would think the nursing home would have been regulating her meds. When I was back in VA after I received her death certificate, I tried multiple times to speak with the doctor at Maple Crest but never had my calls returned. This was in 2008 and things may have changed, but I still think she didn't receive the correct medication. I was going to pursue it, but she was gone and I lived so far away there was so much red tape just to try to get her transferred to VA with me. She passed before I could. The nervousness of the representatives at her funeral and never being able to speak to the doctor or no return phone call ever no matter how many times I called has always made be feel uneasy about the whole thing unfortunately.

My brother had been in this facility going on three years now. The first facility that he was in he was in and out of the hospital nine months it of the year that he was there. Since he had been in Maplecrest he had only been back to the hospital three times. I would say that is proof that Maplecrest takes great care with their residents. I have been happy with most of the care he is receiving. Like everything in life, sometime soon the line we will not be able to make everyone happy all the time and someone is going to complain about something. Since my brother has been at the facility more instead of being in the hospital I personally am satisfied with his care at the facility. Keep up the great care.