Map
Detailed Information
- Place Types Bank
- Address 6700 Mercy Rd Ste 106-108, Omaha, NE 68106, USA
- Coordinate 41.2391235,-96.0152426
- Website https://locator.chase.com/ne/omaha/6700-mercy-rd?jp_cmp=rb/Loca
- Rating 2.9
- Compound Code 6XQM+JW Omaha, NE, USA
Openning hours
- Monday 9:00 AM – 5:00 PM
- Tuesday 9:00 AM – 5:00 PM
- Wednesday 9:00 AM – 5:00 PM
- Thursday 9:00 AM – 5:00 PM
- Friday 9:00 AM – 5:00 PM
- Saturday 9:00 AM – 1:00 PM
- Sunday Closed
Photos
Reviews
The staff is very professional and helpful. They were able to help me resolve an issue that other banks could not. My assigned banker was knowledgeable, attentive, and provided great customer service. I would recommend this bank.
Opened an account in a timely manner. Staff was professional and courteous. The branch manager provides A+ service and I would highly recommend.
The branch employees decided not to show up to work today. If you had an appointment scheduled, let this be your notice that the branch is closed. Don’t bother calling the branch - their voicemail says they’re busy and to call back later. I was able to talk to someone in customer service by calling the (800) number. I only had to be transferred to three different departments. That only took 35 minutes.
This location is the worst ever, I had cash on me and I wanted money order something I do all the time without them asking me for an ID which Idk why you need an ID when you got cash in your hand, but today they wanted to ask for an ID but didn’t have it but had a picture on my phone no we can’t make you a money order we needs to see your ID. Waste of time never going there again. Lincoln location is the best.
Disaster zone. Came here to deposit cash in person because the machine in the parkingnlot often can’t read cash well. Wanted to work with the teller to avoid this issue. They directed me to the atm machine inside. Not only did it not count it right, the machine ate my money? Didn’t give me an amount deposited, told me the money may not be deposited at all, and told me to file a claim to get my money back? Uhhhh. Did my bank just rob me? 10 minutes to file a claim to get my money back, another 20 minutes to deposit the other half of my money with the teller. Baffling. Frustrating experience.
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