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FedEx Office Print & Ship Center

4050 Rochester Rd, Troy, MI 48085, USA

Map

Detailed Information

Place Types Store
Address 4050 Rochester Rd, Troy, MI 48085, USA
Coordinate 42.5783029,-83.1271076
Website https://local.fedex.com/en-us/mi/troy/office-0428/?cmp=LOC-1001
Rating 2.6
Compound Code HVHF+85 Troy, MI, USA

Openning hours

Monday 8:00 AM – 8:00 PM
Tuesday 8:00 AM – 8:00 PM
Wednesday 8:00 AM – 8:00 PM
Thursday 8:00 AM – 8:00 PM
Friday 8:00 AM – 8:00 PM
Saturday 9:00 AM – 6:00 PM
Sunday 12:00 – 6:00 PM

Photos

Reviews

Mojo Wizard (02/10/2021)

I am a business customer that only requires a receipt for packages being dropped off. Over the years the service level of this establishment has been inconsistently poor at best. A couple weeks I had dropped a larger box off, as I tumbled through the door (being the door swings out rather than in?) I was greeted with a middle aged woman yelling at me about the fact I needed a mask, that I accidently left in the truck and immediately retrieved. Then she yelled at me to stay away from the counter as I attempted to put the box on it. I had not seen this employee before. Owning a business I understand the importance of social distancing and wearing a mask. I have never been treated with such disrespect. I have two packages to ship today and looking back on this experience I will not go back to this location until this person is terminated. They act like they are doing you a favor by taking your packages, its like they are not really in the shipping business.

Stacy Kment (09/10/2020)

I will not put names on here bit the service was awful. I have never in almost 50 years been spoken to as rudely as I was here. Save yourself the headache.

Cecelia Kitakufé (10/30/2020)

Exceptional service from Raymond every time I visit this location

Rachel Griffen (10/27/2019)

Exceptional service from Brandi helping us create a remembrance poster in short notice for our grandma’s funeral. In and out in less than 15 minutes! Professional and accommodating!

S R (12/04/2019)

For people that should be there to help someone in need, they sure pride themselves on attitude. If I’m trying to print a document or something on the run , I don’t need to be educated or take a 10 minute tutorial on how your stuff works.nnAfter six attempts and error messaging , I will give up. The fact that you seem to do this many times a day, yes I do want you to help. Don’t stand around and judge us, just help. Attitude is not necessary. Sorry we are not all versed in the ways of the magical Fedex printer and scanner setup. Get over yourself and stop looking at your coworkers like we are the enemy.nnCustomer service training is needed at this location. Not a great reflection of Fedex and My future business needs won’t be addressed there ever again.

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