Cricket Wireless Authorized Retailer

Always helpful ,I like cricket wireless

They hire the worst people ever at the 9 Mile and John R store. When they do finally get good help they are fired or leave. You could be a good cheap store . But you insist on stocking your store up with people who don't care about customers or don't k ow what customer service. Is. This store should have CLOSED 3 Years ago

The integrity & quality of American businesses like this Cricket store in Hazel Park is going down the tubes. I am a senior citizen and I bought a new phone on a Saturday. First of all they didn't tell me that my old phone was to outdated to transfer over all my contacts so I had to manually put in all my contacts. If I had known this I would of written down all my contacts beforehand. I had to put a post out on Facebook to get many of my phone numbers and I had to look through all my phonebooks. On the day I purchased my phone they had no phone covers or protective covers for the screen. They said comeback next week they will be getting a new shipment. I came in next week to the store and told the girl I needed a case and a screen protector for a LGnHarmony 2 phone. There was none on the rack in the store so she went in the back room and retrieved a case cover which included a screen protector. I asked if that was for a Harmony 2? The girl said yes. I proceeded to purchase it and then she put it on my phone but with a struggle .She had trouble putting on because it was the wrong case cover. The case cover was for a Harmony and not a Harmony 2. The volume button on the phone did not match up with the volume button on the case so I had no control of my volume. All sales are final but they have no sign anywhere in the store that tells you that and they don't tell you that before you purchase it. You don't know until you purchase the product and it tells you on the receipt. I hope they put up a sign for future consumers. Buyers beware they are out to cheat you. The workers need to be better trained they are very unprofessional.

Would give 0 stars if possible nothing but problems with this place i bridge payed my phone and on the final payment of 67$ they only took 63$ and now i owe 33 more dollars. Because of a 3 dollar remaining balance this place is the worst and this is not the first time ive had problems with these guys.nnResponse to owner.nnYour response means nothing. This issue has not been resolved. I will be switching phone carriers next month. And To anybody considering on going to this location i advise otherwise. This review will remain and be reposted daily until issue is resolved

I was very impressed when I went to this location. The service was outstanding, very kind and extremely helpful. They know what their talking about and will find you exactly what your looking for. Best service I’ve ever had when buying a new phone.nShould deff stop in to this location for all your phone needs.