Home United States Illinois Northwest Bank of Rockford

Northwest Bank of Rockford

125 N Phelps Ave, Rockford, IL 61108, USA

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Detailed Information

Place Types Bank
Address 125 N Phelps Ave, Rockford, IL 61108, USA
Coordinate 42.266681,-89.0042672
Website https://www.nwbrockford.com/
Rating 3.9
Compound Code 7X8W+M7 Rockford, IL, USA

Openning hours

Monday 9:00 AM – 5:00 PM
Tuesday 9:00 AM – 5:00 PM
Wednesday 9:00 AM – 5:00 PM
Thursday 9:00 AM – 5:00 PM
Friday 9:00 AM – 5:00 PM
Saturday 9:00 AM – 12:00 PM
Sunday Closed

Photos

Reviews

Barbara Krause (02/06/2021)

Since 1981, it's been the best bank I have ever dealt with. Never had a problem with them. Always willing to help me.

Cris Rodriguez (07/04/2020)

This bank lacks features and is behind on technology. The customer service is terrible. Whenever I've had to call and/or manage my car loan, I experience nothing but rudeness from that department. I will be taking my business elsewhere. Worst bank I've ever had.

Ethan Parker (05/23/2016)

I move around a lot for work, and I have used many different banks as a result. Northwest Bank has been the best customer experience by far. I set up my account with Michael, I was given his direct contact number, and he has always been easy to get a hold of, and very quick to help or deal with any issues I have had. My card was recently stolen and almost $300 was spent before I noticed and deactivated my card. I went into the bank thinking this was going to be a long, drawn out, pain in the *** to deal with like it was with Wells Fargo when something similar happened to me. But Michael took care of it and I was out the door in less than 10 mins. I highly recommend this bank.

Holly Stear (10/06/2016)

This bank is awesome. We receive 1.5% interest on our checking account. We've even been in a bind a few times and needed to use a random ATM- NWB paid the fee for us. Thanks guys!

Fredo Cuomo (02/01/2019)

i called thursday to see if i could open a checking account my lunch break even though i have a temp drivers license, the woman who took my call placed me on hold to ask her manager and was told it wouldn't be an issue as long as i brought in my expired license with my temp so they could confirm that both adraddres were the same. today when i came in to open an account on my lunch break i was told i couldnt open an account because i had a temp license and have to wait till my license comes in the mail. needless to say i will be finding anothet bank to open an account with once my license comes in. THANKS FOR WASTING MY LUNCH BREAK!!!!

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