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Verizon

1684 S Galena Ave, Dixon, IL 61021, USA

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Detailed Information

Place Types Store
Address 1684 S Galena Ave, Dixon, IL 61021, USA
Coordinate 41.8264603,-89.4744949
Website https://www.verizon.com/stores/illinois/dixon/dixon-309399/?INT
Rating 4.1
Compound Code RGGG+H6 Dixon, IL, USA

Openning hours

Monday 10:00 AM – 8:00 PM
Tuesday 10:00 AM – 8:00 PM
Wednesday 10:00 AM – 8:00 PM
Thursday 10:00 AM – 8:00 PM
Friday 10:00 AM – 8:00 PM
Saturday 10:00 AM – 8:00 PM
Sunday 11:00 AM – 5:00 PM

Photos

Reviews

Dustin Gerard (02/25/2021)

I'm not the biggest fan of Verizon itself but there's little choices in the area. But, every time I have had to go to this location for help, the staff has always greeted me as quickly as possible, everyone there is incredibly knowledgeable about the products and those that aren't well versed in a particular product have always made sure to go above and beyond to find the answer. I have never left disappointed or wondering about anything. They take the time to make sure you are taken care of 100% before you leave and are more than happy to answer anything and everything no matter how long it takes. Out of every Verizon store I have ever been to, I would hands down go out of my way to come here.

Vi Ki Lutyens (04/13/2021)

Got there & had to register to go in said 1/2 hour .. left & back in 20 boom minutes outside. NOW it is ... give phone & purchase phone & accessories. With a HOW TO DO IT LIST .... I Thought it was a corporate store .. service sucked.. should have gone to a Franchise in Rock Falls or Sterling! What a Virus does to customer service VS. VERIZON!!!

James Wood (03/29/2021)

Got in. Got help. Got new phone. Got out. No complaints. Great service!

Devin Parker (11/16/2020)

I've been here twice now. The first time, the service representative didn't know how to help us and didn't appear interested. He disappeared for 10 minutes so we left. Came back again today. No one greeted us or let us know they would help us when they can. There were 4 customers in line for 30 minutes, and finally we just left. Everyone looked quite frustrated. We couldn't even buy a charger. We will buy the charger on Amazon and head to the Vacaville location to get our phones.

Logan Parks (10/06/2020)

I came in with an issue, a terrible tablet I purchased in Indiana, some sort of Lenovo tablet. I had it for around 25+ days. I was worried about not being able to put it towards a new iPad instead. A gal named Kirsten, and another gal who I was to understand was the manager, were a tremendous help, and got me on the road with my new iPad as well as some awesome accessories. Ladies, thank you so much.nnI recommend this location to anyone needing help.

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