AccuVision

They were very informative and helpful here. They werw honest with their opinions about my glasses and what frames fit my face better. Very polite. I will definitely be back.

I went in with my insurance which covered 100% of the exam and a choice of a few frames. When we were finishing up they told me I owed $30 and I had been told and agreed to that. I said no, I would never agree to that. They said it was for a refraction. I had to look that up. It’s basically the exam to get your prescription. So ordered the glasses, which they didn’t want to so until I paid the $30. After alot of back and forth and they had to call someone. They finally ordered them. I called my insurance and they said there should have been no charge and not to pay it. So I went to pick up my glasses and, again, they told me I had to pay $30. I told them to take it up with the insurance because they told me not to pay anything. They told me I couldn’t take the glasses without paying it. Well, the glasses were on my face, so after the 2nd time being treated like that I stood up and said, you you know what, take it up with the insurance. The girl followed me to my car yelling you’re stealing you can’t take the glasses. We are going to turn this in to collections. By this time I was in my car so I just left. Now I Jax st want a copy of my prescription and they refuse to give it to me.nUpdate: insurance called again and said my grievance has been reviewed and I, in no way ahould pay them anything.nAbsolutely awful people. A stress I did not have to deal with. Period. Now I want an apology and a copy of my prescription before the insurance assists me in taking further action.nnYou notice they only respond to the good reviews. Seems to be a pattern of attempting to rip you off..

The Accuvision Mundelein office was so welcoming and professional. I was greeted when I entered the office by the friendly staff and the service was top notch. The service that I received by Tanya was exceptional. Thank you for making my eye/vision experience amazing and frictionless. I would recommend this office to everyone and anyone. Keep up the great work

Great experience and everyone is very friendly. I will definitely come back ud83dude0aud83dude0a

I would greatly encourage people to stop in at this facility. Everyone is courteous and professional.