Map
Detailed Information
- Place Types Bank
- Address 3210 W Illinois-60, Mundelein, IL 60060, USA
- Coordinate 42.2844218,-88.0479613
- Website https://locators.bankofamerica.com/il/mundelein/financial-cente
- Rating 2.7
- Compound Code 7XM2+QR Mundelein, IL, USA
Photos
Reviews
This branch has constantly flipped employees for the 8 years I've been coming here. I would try to initiate the employees in conversation about why the turnaround is so high, and whomever I talked to would complain that they're filling in from a neighboring B of A location. Covid only made it easier to shut down. BTW, thanks for making it extremely inconvenient to access my security box on your terms and not mine.
There is only 1 atm machine available in the drive though which is broken 50% of the time. There is another atm located be the front door on the outside of the building as well but is impractical depending on the weather. This has been closed since March due to covid.
On 10/23/19 someone walked into the Mundelein financial center and withdrew $7500 from one of my accounts. They used a cloned SIM card to validate who they were. BOA opened a CASE for me on 10/31/19 to get my money back. I have not heard anything from them since. I have tried several times to follow up and each time after waiting literally hours for a call back or on hold - the person tells me they can't help me and transfer me to someone else. I have increased my security with a PIN number and most of the time when I speak with them - they don't ask for it and end up giving me my address and email, etc. They don't seem to take fraud seriously.
I went in today to open accounts due to my father's passing away. Elvira and Joanna helped me and were wonderful. They made the process easy and were so compassionate. I do my regular banking at this this location and this is why. They are always so helpful and friendly.
Went in for an auto loan and the staff and manager was courteous and helpful.
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