Map
Detailed Information
- Place Types Bank
- Address 200 E Kensington Rd, Mt Prospect, IL 60056, USA
- Coordinate 42.0812221,-87.9347824
- Website https://locators.bankofamerica.com/il/mountprospect/financial-c
- Rating 2.1
- Compound Code 33J8+F3 Mount Prospect, IL, USA
Photos
Reviews
Where should we start? Oh yes poor customer service. The tellers do as they like and please. I worked for a company that wrote me out a check. The check was written in my name and therefore in the memo my business name. But then it’s ok the check went through. Next day the check bounced so a week later I get a copy of the check. No not the original check. I get a copy of the check back and I’ve went over the check with the employer and he assured money was in the account this following week. Therefore the teller didn’t want to cash my check. Due to the fact that it was written in my name and not business. These people are a waste of time. Don’t bother with them they don’t work nothing good out on your behalf. The lady that always greets you at the door asks if you need help. Just to check on your account and personal information is very useless therefore she tells you sit and wait for 2 bankers to help you out. Why would you bother coming up greeting with help if you’re useless and going to walk right off. Personally do not recommend they will get you frustrated instead of working things out.
Tried to get a mortgage with this bank, but getting a hold of anyone here is impossible.
One of the worst customer service in the world. They don’t have enough staff to work for customer care. Need to spend 30 mins atleast to reach them. Even small Banks are having good customer service. Not sure how they are 2nd largest bank in USA
I had the pleasure to work with Irene A. She was very friendly and knowledgeable about the products. She went above and beyond to explain me the best offers for which I would qualify. I enjoy coming to this location because of Irene and her promptness, knowledge and professionalism.
Very very very slow customer service
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