Miroballi Shoes

Awesome clearance selection. Very comfortable and cute shoes.

On Wednesday March 10,2021 my mother and I went to the Orland Park, Il. location at 230pm. We entered the store and we were not greeted by the two employees in the store. The store did not have any customers besides us and we were there for at least 20 minutes. The very mature looking (over the age of 60)employees a African American female and a Caucasian male never asked if they could help us; instead, we had to approach them for service and the female employee assisted us. Her customer service was horrible!!!! She initially stated she could not measure my mom feet due to Covid then proceeded to do so which was appreciated but she proclaimed my mom feet were 2 sizes larger than her actual size. The female employee while bringing out no more than three pairs of shoes acted as though we were getting on her nerves. She was not friendly and we felt uncomfortable in the store. Her energy felt negative. I proceeded to take a picture of the name of a shoe website so I could check into ordering the shoe online myself (since the store did not have much stock) and the sales lady stated I could not take a picture of the box or the shoe due to patent. I asked her to show me in writing the store policy noting I could not take a picture and she could not produce it!!! The store has lots of shoes on display but no inventory!!!!! The clerk finally claimed due to Covid their stock is low and the Spring collections are not in. I went home and ordered the shoe they had on display in the color and size I chose from Nordstrom!!!! Also, Nordstrom has free shipping and return. Inhighly recommend the staff get customer service training before the loose additional customers because after patronizing their store for over 30 years I will never shop at Miroballi's again. Take your money elsewhere for better service and selection.

Love this shoe store, a little snDisappointed that their birkenstocks collection was so limited, last year there were a lot of options.

Stopped in looking for work shoes. Salesperson was great!nI was buying three pairs of shoes total over $550.00.nMy Girlfriend had to use the bathroom, the manager told her no because of Covid.nnShe tried to go next door to another store, comes back no luck. I asked my sales lady to help her out.nnShe talked to the manager and he still said no. I said we spending over 550.00 on shoes!nHe said these are the rules. .We ended up walking out...what a dope! Apparently ....he doesn’t own the place and doesn’t care about his customers.....and it was a public bathroom!?!?!nnThey lost a long time good customer!

Had a wonderful experience here today. My husband and I were greeted immediately and given personal attention. The manager listened to my husband's needs and concerns, measured both feet and was able to give several options for best fit. We felt confident in our selections and plan to return for future purchases. Thank you Don, for your help!