Duke Health Center at Southpoint

Favorite place for lab work. It seems to always be empty and the staff is very friendly. I highly suggest going here for lab work. Quick and easy!

Very nice staff. Ariana (the tech doing my ultrasound) was very patient and kept me at ease the entire time even though I was clearly nervous. Highly recommend!

WARNING - Deceptive Billing Practices!nnBe advised, although this building looks and operates like a normal clinic and has an unsuspecting-sounding name, there is a good chance your visit will be treated as a hospital visit, and you will be charged accordingly.nnI was scheduled for a routine, non-invasive imaging procedure at this visit. I was in and out in 45 minutes. Although I had a similar procedure done elsewhere covered by my specialist co-pay, at this clinic it was billed as hospital services and the bill was over 20x more expensive. I was not told ahead of time that the procedure could be billed differently nor that visits would be coded as a hospital visit instead of an ordinary specialist visit.nnWhen I explained my frustration and concern, I was told that it was my responsibility to know how much my visit and procedures would cost ahead of time, even though this information was never provided to me, and I never signed a consent form. When my wife went for a procedure recently we tried to learn from this lesson and get billing information ahead of time but the billing department was slow to respond and eventually told us it wasn't their job to provide this information prior to a visit.nnSo, long story short, if you don't want to be slapped with a massive surprise medical bill, figure out the costs ahead of time on your own, but don't expect Duke to help you figure out the costs ahead of time.nnMy Duke providers have all been excellent, but unfortunately, the subversive billing practices make them an untrustworthy provider. I'm not suggesting everything be cheap or free. I'm just asking to be treated like a human by the people who claim that they care about my health and well-being.nnAt UNC/Rex, we've always been warned when a procedure or visit might incur a more expensive charge, and offered help proactively. You won't get any courtesy like that from Duke, before or after the fact.

Staff and Doctors are excellent and always on time.

Extremely slow every time I come there’s a 45 minute to 1 hour wait, and I have a schedule appointment. Either it’s laziness or low on staff.