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Bank of the West
Reviews
Krissianna Martinez (02/10/2020)
Worst and slowest processing system I have ever seen. Took in a cashiers check to pay off a loan and it is going to take them 5-7 days to process it. It is a cashier's check not a personal check. The bank I had issue the check would not have issued it if there was not money to issue it. Please join 2020 and do things in a timely manner.
Fountains Store (07/14/2019)
i go there every two weeks to cash my check and they are very nice with me
Ron Snook (03/29/2017)
Needed help with a debit card cash advance (I'm from PA) and Valerie was VERY helpful. Reminded me of my small hometown bank with the attitude of the employees.
Reuben Zadeh (09/25/2015)
Love these guys! They've come through for me time and again over the past 10 years.
Katherine Olson (02/14/2015)
Bank of the West is horrible! I've had soooo many problems. I was charged a $3 fee for a few months. I had no clue what it was for, when I went to complain and they didn't know either. They had to try to find out. It was for paper statements. $3 for a piece of paper! I accidentally tried to cash a check, my husband had already cashed and there was a $15 fee! Then suddenly I was getting charged another fee $10 for my account. My student account had expired and I wasn't informed! I went in and fixed it, they gave me a refund. In highschool I had an account where I would have to make a certain number of transactions or I would get fined. It really makes me angry they would take money from me because I wasn't reaching their set number of transactions a month. Some months I would spend more than others. It was a pain to keep track of. Calling their 800 number is a nightmare I dont know why I didn't leave sooner. 6 years of unnecessary worries. In the past year Wells Fargo and USAA have been WAYYY better!
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