Hancock Whitney Bank

I wrote myself a personal check from my other account at a different bank to deposited it in my business account. The check was uploaded and approved on the mobile app (2nd), but will be held until the 8th. They could not provide a reason for the check taking 6 days to clear. Their only response is that I should have deposited in person. No way to speed up the process even through I’m personal guaranteeing the check. Also any overdrafts will still be charged to my account.

I went into this bank to deposit a large sum of money. Hoping to open a checking account. I was denied a checking account because my credit score is average. So I said well how about I place it in a savings account instead? I was denied a savings account. However they said I could open a checking account with a $12 month service charge. But the amount I was going to deposit technically exceeds the amount that a service charge is required. So I should get free checking account with this amount. But he said due to my credit history the bank doesn’t want to risk a loss. So I wonder why I was declined a savings account. The bank cannot lose money if I put my money in a savings account. I left there disgusted. I did however find another bank that was very happy to open a free checking account and a savings account with that amount of money. Like wow Whitney Hancock. You can’t survive business turning that kind of money away based on a credit history.

I've banked here for years the staff is professional , kind and very helpful!

I recently opened an account with Courtney Young at the Camilia Branch and I never felt more welcomed at a bank then i did that day. Her and Marla went above and beyond to make sure my experience was a favorable one. And it sure was. Thanks.

Not helpful at all. This branch is so disappointing.