Map
Detailed Information
- Place Types Shoe store
- Address 1850 Epps Bridge Pkwy #107, Athens, GA 30606, USA
- Coordinate 33.9160699,-83.4439486
- Website http://www.newbalanceathens.com/
- Rating 4.4
- Compound Code WH84+CC Athens, GA, USA
Openning hours
- Monday 10:00 AM – 7:00 PM
- Tuesday 10:00 AM – 7:00 PM
- Wednesday 10:00 AM – 7:00 PM
- Thursday 10:00 AM – 7:00 PM
- Friday 10:00 AM – 7:00 PM
- Saturday 10:00 AM – 7:00 PM
- Sunday 1:00 – 5:00 PM
Photos
Reviews
Very knowledgeable staff. Went above and beyond with customer service and shoe selection. Bummed that I did not catch the young man's name that helped me - just SUPER!!
so I was going to post a bad review because before covid hit I was shopping around for shoes. When I initially went there a guy convinced me I needed the shoe with an anti-roll bar built into it. It also happened to be the most expensive one in there but there you go. I made the actual purchase right in the middle of covid and even though they were uncomfortable to wear and made my feet hurt I thought that not twisting my ankle was worth it. The other day I was simply walking along and BAM I twisted my ankle... needless to say I was upset. I called and asked to speak with someone about a return. A young man named Allen listened to my explanation and told me to come on in. I was honestly ready for a fight because I knew it had been longer than their normal return policy but he assured me that because of covid they were being more understanding. He asked what the shoe was doing to me and what I needed and was able to find me a much more comfortable shoe and refund the difference to me. Which I might add I got back the same day. So thank you Allen for taking the time to make things right for me. I will definitely continue to shop there.
Need some new shoes very badly and went in here to get some for work because my feet were killing me. Alan was extremely helpful and courteous. He helped me find exactly what I needed and I ended up wearing his recommendation out of the store. I can tell they will be some of the best shoes I've owned.
Bought new balance shoes on 12 15 2018. Took them back on 1 25 2019 told the salesman that I would like to return them and exchange them for another pair because they were worn prematurely and hurt my ankle and leg. They looked at them and agreed that they were worn. Then they showed me that they could not and would not exchange them do the wear because they were not in perfect condition . Because of this I will not be going back. If they were not worn then I wouldn't have a problem . Their Policy is that if they are worn and not in perfect condition they will not replace them.
I never leave reviews but Jeezus. I asked for three different styles of shoes, none of which were my size. You would think that at a NEW BALANCE STORE, that they would keep common sizes in stock! I'm a 10 1/2 to an 11. And I asked for three different styles!
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