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Openning hours
  • Monday 9:00 AM – 4:00 PM
  • Tuesday 9:00 AM – 4:00 PM
  • Wednesday 9:00 AM – 4:00 PM
  • Thursday 9:00 AM – 4:00 PM
  • Friday 9:00 AM – 4:00 PM
  • Saturday 9:00 AM – 1:00 PM
  • Sunday Closed
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Citizens Trust Bank
Citizens Trust Bank
Citizens Trust Bank
Reviews
Syd Caldwell (03/25/2021)
I’ve never had a problem, so I’m not sure what everyone is complaining about.
Happy Flowers (06/26/2020)
I'm not a customer at Citizens Trust Bank, however, we've been praying on it for some time. I did come here to read the reviews because my husband and I were going to move from BOA to this bank. Never had any serious problems with Bank of America just wanted to move our funds to black owned. According to the reviews, you all are not ready for our money just yet. We love our black people but you need to do better with customer service, professionalism, professional security guards, waiting times, and so on. Also, I was looking for a phone number on the internet, unless I overlooked it, I don't even see a phone number to call just in case I have a question for the reps...... Until you are better....... We'll keep our money at BOA, THE CREDIT UNION, & CHASE. LEVEL UP..... Good bye.....
Earl White (11/18/2020)
Always professional responses and servings the Community with great admiration. Thank you CTB.
Jackie C (07/08/2020)
Well I can not I'll stay where I am. I wanted to support a black owned bank but with these reviews it's scary. Im big on customer service you all don't seem to have it and I work hard for my coins blood sweat and tears hard. Please do better and I'll reconsider in a year. Wish you well.
Latonya Sallad (05/04/2020)
I am very dissatisfied with the services provided at this bank. This is the second time I have deposited money in my account in a timely manner. I received a insufficient funds letter when I know that I had more than enough to cover the bill paid. In return ruining my payment history and credit. What are the doing with my money? This is totally unacceptable. I do not recommend this bank to anyone. I will be moving my account to another bank.
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