Map
Detailed Information
- Place Types Bank
- Address 1007 Knight St, Richland, WA 99352, USA
- Coordinate 46.2764095,-119.2770195
- Website https://locators.bankofamerica.com/wa/richland/financial-center
- Rating 3.2
- Compound Code 7PGF+H5 Richland, WA, USA
Reviews
They are never open, they have weird hours, and not open on Saturday, most people work Monday thru Friday during the hours you are actually open. This is absolutely ridiculous. I’m actually trying to encourage my significant other to move our business to Chase. Bank of America here in Richland completely sucks!
Bank was closed yesterday at 1:30 pm, no notice, no explanation. It happens too often at this bank. No drive thru ATM. It is difficult and unsafe to get to ATM, especially, with any challenge with walking. Also, bank property is really unkept, needs sprucing up, badly. It doesn't look open, when it is, more like the look of being abandoned.
False promises! Customer service is horrible! I've left msg after msg and No call back! After weeks of leaving messages I was finally told that I would receive a call back by the end of the day, but apparently that was a lie too! I am only trying to get the $300 I was promised for opening a checking account! I was told to call her back after I had at least $4,000 in direct deposits and she would get the $300 bonus released to my account.
My Husband and I decided to give Bank of America a try. I am so sorry we did. Only 4 locations in all of the Tri Cities. No drive thru in Pasco, No drive thru atm in Richland, Richland branch doesn't open until 10 am and Kennewick has construction so no drive thru and I do not even know if it is open because I couldn't get in the parking lot. I can't wait to switch back to Gesa.
Good people work here! They are busy and try to get through the line as quickly as possible. But sometimes (welcome to the new ‘less employees on staff’ 21st century) there is only 1 person working so please be kind and patient. Don’t go inside if you are in a hurry.
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