Map
Detailed Information
- Place Types Bank
- Address 4291 13th St, St Cloud, FL 34769, USA
- Coordinate 28.2517119,-81.3148273
- Website https://www.bbt.com/locator/search.page
- Rating 3.5
- Compound Code 7M2P+M3 St. Cloud, FL, USA
Openning hours
- Monday 9:00 AM – 5:00 PM
- Tuesday 9:00 AM – 5:00 PM
- Wednesday 9:00 AM – 5:00 PM
- Thursday 9:00 AM – 5:00 PM
- Friday 9:00 AM – 6:00 PM
- Saturday 9:00 AM – 12:00 PM
- Sunday Closed
Photos
Reviews
Save yourself the trouble of using this thieving fraudulent and inconsistent bank if you value your money and time . I alongside every other person who has left a bad review, have had the displeasure of banking here. The only good thing I can say about them is that they have one very kind and helpful account specialist who has an open booth on the right side of the building by the waiting area . Older woman who wears glasses . But thats about it .
Don’t Trust their bill pay system!!! They will dispense payments without your authorization and then bill you $36 in overdraft fees for a bill that they pay days after a your money is the in the account to pay for it! They pend the money from your account then hit you with overdraft then days later make the payment after the balance can cover it. Don’t bother dealing with local branch officials as they are neutered to assist, they defer on to the manager who sits on their hands and wants to rake in on fees. Take my advice go to a larger more reputable bank, these people are incompetent!!!
All the team members: Alicia Branch Manager, Landry and Mary customer service managers, Leslie head teller, Angie, Carmen and everyone else....treat me like family. No other bank can compare with BB&T. I've been with them 30 years, counting the days as First Federal Savings and Loan Association of Osceola County, then Republic Bank and now Branch Banking and Trust Company. They haven't changed: their commitment to excellence in customer service with human compassion remains high as ever. I recommend you switch over to them......today!
If you think that BB&T is an incredible bank then I got a feeling you have not used many other banks. The amount of small fees and all kinds of other dumb stuff is unreal. basically thieves stealing hard earned money. Lets also not forget that this bank is behind the curve by like 5 to 10 years. USAA and Navy Federal are light years ahead of this place and if you can I would use them. Who actually goes to banks in person anymore, which for whatever reason this bank requires you to do because that is all they say. I have USAA and have done everything via app or over phone with no issues. Lets not forget no ATM fees and no other hidden charges. Do not use BB&T.
This bank is very friendly while resolving all your needs. They really do make you feel like family here.
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